Experience

Eugene Water & Electric Board (EWEB)

• United States
• Utilities
• 200 - 300 Employee

• Data Services Supervisor

  • Dec 2023 - Present

  Manages program development and operations of EWEB’s Data Management and Analytics Department. Leads a group of Data Analysts for navigation across Customer Information, Meter Data Management, and Financial enterprise relational databases to investigate and solve data anomalies; develop KPI’s for internal and external stakeholders; and ensure timely and accurate data delivery for operational and strategic analytic needs.

• Senior Data Analyst

  • Aug 2023 - Dec 2023

  Eugene, OR Ongoing support for EWEB’s SAP transformation project through collaborative leadership, legacy data mapping and extraction, data profiling development, and relevancy analysis. • Data Conversion and Reporting Program Lead for SAP implementation, supporting conversion of 50+ critical objects • Project Manager for Legacy Data Assessment, providing insight into 100+ operational processes • Machine Learning (linear and logistic regression, classification) for predictive modeling… Show more Ongoing support for EWEB’s SAP transformation project through collaborative leadership, legacy data mapping and extraction, data profiling development, and relevancy analysis. • Data Conversion and Reporting Program Lead for SAP implementation, supporting conversion of 50+ critical objects • Project Manager for Legacy Data Assessment, providing insight into 100+ operational processes • Machine Learning (linear and logistic regression, classification) for predictive modeling solutions • Program development, documentation, and framework building for Data Management initiatives • Leadership role on team prioritizing ‘Agile’ project management methodologies

• Data Analyst II

  • Nov 2019 - Aug 2023

  Eugene, OR Supported EWEB’s Billing Operations Data Performance efforts through independent and collaborative billing data exception management and root-cause analysis. Individual initiatives and responsibilities included: • Development of complex SQL and Python for data analysis, statistical analysis, data visualization, and metrics reporting • Creation of customer segmentation profiles for Time-of-Use predictive modeling • Management of meter configuration and consumption data for… Show more Supported EWEB’s Billing Operations Data Performance efforts through independent and collaborative billing data exception management and root-cause analysis. Individual initiatives and responsibilities included: • Development of complex SQL and Python for data analysis, statistical analysis, data visualization, and metrics reporting • Creation of customer segmentation profiles for Time-of-Use predictive modeling • Management of meter configuration and consumption data for over 160,000 customer services



City of Phoenix

• United States
• Government Administration
• 700 & Above Employee

• Water Resource Specialist

  • Jun 2016 - Nov 2019

  Phoenix, AZ Collaborated with regional, municipal, and corporate agencies to plan for efficient use of Arizona's water resources for public and private consumers while managing city-wide defined water conservation programs and planning efforts. Reviewed and recommended City of Phoenix policy and procedures to ensure the highest quality of watershed management and environmental stewardship.

• Senior Water Quality Inspector

  • Dec 2013 - Jun 2016

  Phoenix, AZ Educated, inspected, and enforced compliance of City of Phoenix stormwater regulation for residential, commercial, industrial, and government users. Conducted outfall sampling and illicit discharge investigations to meet and exceed permit requirements. Designated Supervisor of staff of twelve on an as-needed basis.



Thomas & King

• Restaurants
• 1 - 100 Employee

• Dining Room Server

  • Jul 2007 - Dec 2013

  Phoenix, AZ Certified staff trainer who provided high-quality customer service in a team-oriented and fast-paced atmosphere while ensuring guest satisfaction and creating a unique and pleasurable dining experience.



Donald W. Reynolds National Center for Business Journalism

• Guest Journalist

  • Nov 2011 - Nov 2011

  Phoenix, AZ Created a vehicle for discussion on the importance of economies adopting sustainable practices by co-authoring the article, “McSustenance: Inside Sustainable Business and Corporate Responsibility.”



Atlasta Catering Svc

• United States
• Restaurants
• 1 - 100 Employee

• Sustainability Consultant

  • Jan 2011 - May 2011

  Developed training modules that help to identify and articulate Atlasta’s sustainable concepts and practices for all employees. Organized the creation of a human resources procedural handbook for providing a work environment based on ethically sound social, economic, and environmental principles.