Senior Architect

• Sep 2018 - Present

IT Mobile Middleware Operation

• Mar 2010 - Sep 2018

Administration of Oracle Weblogic Application Servers (8.1.4, 10g, 11g), Avea Service Bus (OSB, 10g, 11g ), BPM platform (WLI 8.1.4 & WLI 10.3.0) and Oracle SOA Suite (11g). Making new installations and configuration changes, Creating new domains and extending existing ones, Making deployments and installation of new software packages Fine tuning of servers, Communication with Oracle Technical support team, openning SRs and driving them to solution when necessary. Maintenance and daily monitoring of platforms Incident management: Troubleshooting of technical incidents in production environment including customer/end-user compaints Problem management: Analysis of repeating problems & RCA Project Management: Leading major IT projects from Middleware perspective. Change Management: Implementations of changes (configuration, deployment, installation,) and performing planned activities in maintenance windows.

GSM GNTS Technical Support Engineer

• Oct 2006 - Mar 2010

Technical Support: 2nd Level Support for Nortel's North American GSM Customers such as AT&T, T-Mobile, Verizon, O2 and etc. Supporting Software Delivery Team on planned SW upgrades. Technical Support: 2nd Level Support for Nortel's North American GSM Customers such as AT&T, T-Mobile, Verizon, O2 and etc. Supporting Software Delivery Team on planned SW upgrades.