Experience

Akima

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• General Clerk II

  • Mar 2022 - Present

  Responsible for all aspects of the procurement process.Ensures accurate and timely payment of invoices.Identifies the specific payment process required for purchase.Responsible for all aspects of the purchase order process: quoting, purchase request generation, and invoice processing.Meets with leadership to gain approval.Initiates and tracks completion of related actions.Perform other duties as assignedTravel arrangements for government employeesTimekeeping for 15 employees



United States Postal Service

• United States
• Government Administration
• 700 & Above Employee

• PSE Clerk

  • Jun 2016 - Jan 2022

  Sorting and preparing mail for distribution, and hand-sorting letters.Preparing mail to load into carrier trucks.Loading postal trucks and making sure to pack parcels in delivery route order.Sorting and organizing mail to be delivered.Unloading mail trucks after they complete their routes Sorting and preparing mail for distribution, and hand-sorting letters.Preparing mail to load into carrier trucks.Loading postal trucks and making sure to pack parcels in delivery route order.Sorting and organizing mail to be delivered.Unloading mail trucks after they complete their routes



Beacon Hill Staffing Group

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Call Center Representative

  • Aug 2021 - Nov 2021

  Complete applications with individuals and families who apply to HCS for services through the Emergency Rental Assistance Program (ERAP);• Determine applicant eligibility for the ERAP program;• Communicate with applicants regarding the status of their ERAP application via written and oral communication;• Advocate on the behalf of applicants with landlords, social service agencies, lawyers and legal systems, etc.;• Assist Program Director with monthly reports and database maintenance;• Respond to client questions and comments regarding their applications;• Respond to emergency needs of clients;• Refer applicants to appropriate services to address their various needs such as food, utility assistance, clothing, medical care, etc. within HCS and to outside resources;• Input data in an extensive database;• Maintain accurate written and computer based files;• Provide accurate and complete monthly reports;• Perform other HCS tasks as requested.



Symphony Placements

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Customer Service Representative

  • Jan 2021 - Jun 2021

  - Assisted customers with questions.- Interacted with customers through phone.- Handled emails, inbound calls, and outbound calls.- Booked appointments.- Performed data entry for customer information.- Assisted customers with a warm and professional attitude.- Processed customer transactions. - Assisted customers with questions.- Interacted with customers through phone.- Handled emails, inbound calls, and outbound calls.- Booked appointments.- Performed data entry for customer information.- Assisted customers with a warm and professional attitude.- Processed customer transactions.



Greenwald & Associates

• United States
• Medical Practices

• Administrative Assistant

  • Nov 2019 - Jan 2021

  Data entry, filing, sorting, Data entry, filing, sorting,



Competitive Innovations, LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Service Security Specialist

  • Oct 2017 - Oct 2019

  -Provide direct support to the Visitor Management Branch as staffing needs dictate to include, but not limited to, the screening and scheduling of visitors to the client.-Receive and process visitors to the client site in accordance with established Visitor Management and security guidelines; provide direct support to visitors and employees, assisting with routine individual and/or large group visits, foreign visits, press events, VIP events, vehicle access, and construction contractor access.-Assist with the management of the Visitor management program to include processing requests for access to the client site utilizing a centralized database which tracks visits/visitors, parking, and personnel currently assigned to the site. Ensure that all requisite information is input into the database in a timely, efficient, and accurate manner.-Assist with the management of calls to the Visitor Centers, providing guidance or forwarding inquiries, as appropriate.-Act as a liaison between the visitor, the POC, Visitor Management, Force Protection, and FPS assisting with the resolution of any issues which may arise.-Maintain hard-copy and electronic logs of all visitors.-Assign badges to visitors and ensure badge accountability