Experience

University of Maine System (UMS)

• United States
• Higher Education
• 100 - 200 Employee

• IT Specialist

  • Jan 2022 - Present

  While similar to my previous student position, my new role at the UMaine Universal Help Desk offers more hours, responsibilities, and meaningful connections with colleagues. I'm very excited about my new position and can't wait to see where it takes me. While similar to my previous student position, my new role at the UMaine Universal Help Desk offers more hours, responsibilities, and meaningful connections with colleagues. I'm very excited about my new position and can't wait to see where it takes me.



University of Maine at Farmington

• United States
• Higher Education
• 100 - 200 Employee

• The River Editor

  • Sep 2021 - Dec 2021

  In charge of maintenance of the sandyriverreview.com Wordpress website, maintained a blog titled "IMR," screened and published various written pieces from professional email, provided written feedback for customers, organized and judged a small writing contest in November/December.

• Computer Assistant III

  • Oct 2018 - Dec 2021

  Worked in-person until the pandemic moved some employees to remote work. Primary duties included answering and directing phone calls to IT Services, answering queries on the IT chat system, and filling out and organizing UMaine's IT ticketing system (JIRA).



OLYMPIA HOTELS MANAGEMENT, LLC

• United States
• Hospitality
• 1 - 100 Employee

• Cashier/Pastry Chef

  • Apr 2018 - Aug 2019

  Part-time job beginning in April/May and ending in August of each year. Gained powerful customer service experience and strengthened my multitasking skills. Catered at multiple business and wedding events. Position was terminated when Point Lookout was shut down in 2019. Part-time job beginning in April/May and ending in August of each year. Gained powerful customer service experience and strengthened my multitasking skills. Catered at multiple business and wedding events. Position was terminated when Point Lookout was shut down in 2019.