Candyce Hurd, MA, LCPC, NCC
Clinican III at Chestnut Health Systems- Claim this Profile
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Topline Score
Bio
Credentials
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National Certified Counselor
Center For Credentialing & EducationJul, 2014- Nov, 2024 -
Healthcare – CPR / AED
American Red CrossMay, 2019- Nov, 2024 -
Licensed Clinical Professional Counselor
Illinois Department of Financial and Professional RegulationDec, 2020- Nov, 2024 -
Licensed Professional Counselor
Illinois Department of Financial and Professional RegulationOct, 2019- Nov, 2024 -
National Registry of Emergency Medical Technicians (EMT Basic)
National Registry of Emergency Medical TechniciansAug, 2016- Nov, 2024
Experience
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Chestnut Health Systems
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United States
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Wellness and Fitness Services
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400 - 500 Employee
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Clinican III
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Apr 2019 - Present
• Maintain permanent caseload of clients within the Hub and Spoke grant and administered various case management services, recommendation to community resources, provided brief interventions. • Provide weekly individual counseling utilizing CRA or other therapeutic interventions. • Administer mental health assessments and comprised treatment plans with clients. • Complete and reevaluated clients' chart making essential updates to charting in compliance with the SUD standards. • Maintain permanent caseload of clients within the Hub and Spoke grant and administered various case management services, recommendation to community resources, provided brief interventions. • Provide weekly individual counseling utilizing CRA or other therapeutic interventions. • Administer mental health assessments and comprised treatment plans with clients. • Complete and reevaluated clients' chart making essential updates to charting in compliance with the SUD standards.
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Charter Communications
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United States
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Telecommunications
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700 & Above Employee
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Inbound Sales Representative
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May 2018 - Nov 2018
• Received 30+ inbound calls daily from prospective and current customers regarding pending orders, new sales opportunities, repair issues, and retention related issues. • Utilized multiple applications which include CSG, Gateway, Enterprise Sales Tracker, Outlook, Skype Business Chat during call sequence on side by side monitors to complete new customer orders or upgrade current customer accounts. • Provided in depth product knowledge to current and prospective customers on all products, inserted detailed notation within all accounts once completing verification process during call sequence and transferred calls to appropriate departments. Show less
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US Army
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United States
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Armed Forces
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700 & Above Employee
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Healthcare Specialist
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May 2016 - Apr 2018
•Completed medical assessment and diagnosis resulting in appropriate treatment, documentation and linkage. •Serviced post population with Emergency Medical Services as an EMT providing basic lifesaving skills, crisis intervention, CPR, on scene emergency treatment in order to transport to Blanchfield Army Community Hospital for further medical treatment. •Completed medical assessment and diagnosis resulting in appropriate treatment, documentation and linkage. •Serviced post population with Emergency Medical Services as an EMT providing basic lifesaving skills, crisis intervention, CPR, on scene emergency treatment in order to transport to Blanchfield Army Community Hospital for further medical treatment.
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ComPsych
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Guidance Consultant
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Aug 2015 - Apr 2016
•Provided multiple population of clients short term, over-the phone crisis counseling intervention and EAP referrals to appropriate linkage. •Implemented availability and urgent searches for clients to locate available mental health professional in US and Canada for services. •Utilized several databases for data entry and referral process for confidential client records. •Scheduled appointments within Outlook for legal, healthy guidance, and financial services. •Educated clients on scope of EAP services and assessed for appropriate services to provide quality care Show less
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USARF Screener
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Mar 2013 - Apr 2016
•Managed after hours crisis line by assessing callers for risk and provided brief interventions.•Administered psychosocial screening assessments for uninsured patients with suicidal and homicidal risk and constructed axis diagnostic conclusions to initiate transfer to state hospital.•Utilize CIS notation system to document screenings and crisis call progress notes for callers and patients.
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HUD case manager
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Oct 2014 - Jul 2015
•Maintained permanent case load of clients and administered various case management services at home visits or within the community such as assisting with ADLs, budgeting, recommendation to community resources, DHS paperwork, accompany to doctor's visits, and provided brief interventions.•Provided weekly individual counseling utilizing DBT or other therapeutic interventions.•Administered bi-annual mental health assessments and comprised treatment plans with clients.•Completed and reevaluated clients' chart making essential updates to charting in compliance with the center's standards. Show less
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Teamworks Job Coach
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Nov 2013 - Apr 2014
•Implemented structured intervention techniques to help the employee learn to perform job tasks to the employer's specifications and to learn the interpersonal skills necessary for environment.•Observed clients’ responses in various situations with skills level performance to assigned work duties and adjusted training based on any perceived strengths or weaknesses.•Implemented time management and administered daily duties to employees.•Supported employees and provided assistance as needed in the work environment. Show less
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Vocational Counseling Volunteer
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Oct 2012 - May 2013
•Administered mock interviews and provided feedback to clients preparing for upcoming job interviews. •Constructed and edited clients’ resumes for job application process.•Engaged and provided support to severe mentally ill clients in weekly group meetings.•Reported client concerns during weekly staff meetings with vocational counselors.
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Rosecrance Health Network
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United States
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Hospitals and Health Care
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200 - 300 Employee
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Crisis Interventionist
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Jul 2014 - Oct 2014
•Managed after hours crisis line and National Suicide Hotline by assessing callers for risk and provided brief interventions. •Conducted Eligibility Disposition Assessments for uninsured patients with suicidal and homicidal risk and constructed axis diagnostic conclusions to initiate placement to Swedish American Hospital, Rockford Memorial Hospital, OSF St. Anthony Hospital, Elgin Mental Health Center, and or Trinity Medical Center. •Completed LOCUS and consult with the Illinois Mental Health Collaborative for funding NCCS clients and implement CHIPS engagements for NCCS clients new to services within the center. •Provided crisis intervention and support to clients within Triage Center and if risk increases, complete Form 5, Involuntary Petition to ensure safety of the client. •Offered consultation on appropriate care for clients to staff within Triage Center and Crisis Residential. •Documented screening assessments, crisis calls, and suicide hotline calls within AVATAR notation system. Show less
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Streamwood Behavioral Healthcare System
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United States
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Mental Health Care
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100 - 200 Employee
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Mental Health Counseling Intern
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May 2013 - Apr 2014
•Handled personal caseload in Outpatient Services & Partial Hospitalization Program (PHP) by administering case management, and psychosocial assessments to clients and prepared master treatment plans. •Implemented weekly individualized counseling sessions with clients in accordance to treatment plan and therapeutic goals. •Coordinated and facilitated various process and DBT skills groups within PHP. •Provided crisis interventions to patients. •Provided crisis intervention and response and obtained CPI and CPR certification in case of crisis situations within the facility. Show less
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Education
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2018 - 2022
Capella University
Counselor Education and Supervision-PhD, Mental Health Counseling/Counselor -
2011 - 2014
Roosevelt University
Master's Degree, Clincal Mental Health Counseling -
2007 - 2011
University of St. Francis
Bachelor's Degree, Psychology
Community
