Experience

Blibli.com
• Indonesia
• Technology, Information and Internet
• 700 & Above Employee
• Merchandise Home and Living (Private Label)

  • Jan 2023 - Present


Shopee

• Retail
• 1 - 100 Employee

• Business Development Associate Shopee Pay and Food

  • Nov 2021 - Jan 2023

  • Serve as a key member of the ShopeeFood business development team to define the current landscape, strategise and execute top business development/partnership opportunities. • Leverage ShopeeFood’s business development network and generate new leads as required to identify opportunities to improve and iterate on merchant initiatives to improve merchant experience. • Ensure all initiatives meet strategy and KPIs. • Approach and offer SEA services package with food merchants. • Managing merchants, objectives setting, develop sales, performance monitoring and plan campaigns aiming to achieve monthly targets • Acquire E-voucher on Shopee & Offline Payment services with existing food merchants. • Being responsible for individual & team sales target. • Focal point for ensuring customer complaints are resolved in a timely and effective manner. Work directly with the other sales team members to maximize KPIs. • Keep management informed by submitting regular reports and updates. • Continuously develop initiatives that are customer centric (merchants) by representing the voice of the customer in all initiatives with the aim of improving lives. • Support to build and maintain a high performing team. • Provide coaching and continuous professional development of teammates. Show less



Fabelio

• Indonesia
• Furniture
• 1 - 100 Employee

• • Dec 2020 - Oct 2021

  Find, identify, follow up, monitor bidding and dealing the clients. Build coordination and communication with the client to ensure customer loyalty and ensuring client payment is complete.Find project/business owner as target setDevelop sales goals and strategies Monitor designer and estimator project timelineAchievementClosed Projects 41 Clients with values 2.491 Billion (period 2021)Closed Projects 8 my private clients with values 1.067 Billion (Period 2020-2021) Show less

• • Mar 2020 - Dec 2020

  Find, identify, follow up, monitor bidding and dealing the clients. Build coordination and communication with the client to ensure customer loyalty and ensuring client payment is complete.AchievementClosed Projects 46 clients with values 1.419 Billion for Kitchen and Wardrobe Project (Period 2020)

• • Dec 2019 - Mar 2020

  Review company practices to ensure client get maximum satisfaction from services experience.Conduct clients satisfaction surveys and recommend ways of improving client satisfaction.Work with internal departments to ensure company meets clients expectations.Oversee client relationship management system.Achievement Converting rate increased by 6%/2months with campaign Free Samsung Note 10, min. 100 mio Projects. Application of multichannel (Qiscus) into the relationship management system of Fabelio Projects – Assist by Qontak Pte. Ltd. Show less

• • Feb 2019 - Dec 2019

  Educate and inform clients about the company’s services and special offers.Attend to client complaints and resolve issues promptly.Indentify potential opportunities and assign the sales team to follow up.Build and improve relationships with clients.PIC of External Events for Fabelio Projects.AchievementTeam leader Jul-Des 2019.Assign potential 141 Clients with values 11.483 Billion to Sales Team.Get potential 19 Partnership Projects with values 2.139 Billion.

• • Nov 2018 - Feb 2019

  Educate and inform clients about the company’s services and special offers.Attend to client complaints and resolve issues promptly.Indentify potential opportunities and assign the sales team to follow up.



PT. Semicon Internusa

• Freelance Accounting

  • Dec 2016 - Jun 2018

  - Journalize financial transactions and make financial reports with MYOB System - Journalize financial transactions and make financial reports with MYOB System



Quad Event Management

• Philippines
• Events Services

• Marketing Sponsorship

  • Jan 2018 - Mar 2018

  - Offer and deal with sponsors (security companies) - PIC of Exhibition Hall (Event Inpamindo 2018) Achievement : Get Platinum Sponsor value 500 million – PT Anabactic Technologies - Offer and deal with sponsors (security companies) - PIC of Exhibition Hall (Event Inpamindo 2018) Achievement : Get Platinum Sponsor value 500 million – PT Anabactic Technologies