Experience

WEM ELECTRIC MOTORS & INVT AC DRIVES

• South Africa
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Internal Sales Manager

  • Oct 2022 - Present



Mgwezi Brand Manufacturers (PTY) LTD

• South Africa
• Consumer Services
• 1 - 100 Employee

• Assistant to Project Manager

  • Feb 2018 - Oct 2022

  Daily duties and responsibilities include the following: • Excel tracking for finished goods (completed signage/repaired signage). • Management of all customer correspondence (tracking register- for bi/weekly meetings and actions.) • Customer service Management including Logging Maintenance calls for Signage repairs. • Managing Projects for internal and external signage at Banks (Support finalization of customer Scope of work) • Design Layout - Plotting signage on floor plans as well as advising designers on client proposals for review and approval. • Capture of Project milestone dates, ensure commitments will be met. (Operationally and financial progress tracking) • Facilitation and reporting for productions meetings • Compiling quotations. • Processing and uploading Purchase orders based on issued quotations. • Tracking of all equipment, material, goods required to execute orders. (Ensuring all assets logged in, tracked, monitored, and booked out of premises for execution of customer orders). • Align Customer order statement of work with the project execution plan, Amendment of installation dates and communication with clients based on production changes • Updated production reports for sales team • Management of Installation Whatsapp group • Identify and manage “Snags” errors that have occurred onsite, ensure prompt resolution and Compile photo reports. • Compile acceptance documentation as per Statement of work-acceptance of work done by customer as per contract. • Manage and track billing with Finance team based on completed • Email customers promotions on new products • Office First Aid Manager Show less



Network IT

• Woodmead

• Admin PA General

  • Sep 2010 - Sep 2015

  Company Overview Network IT is a dynamic Information Technology company in Woodmead supplying and supporting computer hardware, networks etc. I am the 1st point of contact for all customers, I log customer support calls, and assign technicians to assist customers Introduction: I was the 1st point of contact for all customers, I logged customer support calls, and assigned technicians to assist customers. I love dealing with people and strive to ensure happy and satisfied customers. Duties and Responsibilities • Log all customer service calls in the call tracking database • Assign technicians to respond to customer calls • Track customer calls to ensure completion and customer satisfaction • Ensure Technicians accurately log time and materials for all calls. • Invoice customers per service call, or per support contract • Goods receipt all equipment received • Reconcile customer accounts • Assist customers with account queries • Office Filing • Email customers promotions of new products Show less



Harford Sports Promotions HSP

• Events Services
• 1 - 100 Employee

• Race Office Assistant

  • May 2010 - Jul 2010

  Company Overview Harford Sports promotions is a Bryanston based events co-ordination business, that co-ordinates major events like radio 702 walk the talk, and the 94.7 cycle challenge. Introduction I worked as part of a team co-ordinating this event, this included visits to the race venue, working at race entry points helping the public register for the race, many late nights to accurately complete and register all race participants. Ensure all race participants were allocated race entry numbers for the day. Duties and Responsibilities • Working under pressure and against tight deadlines. • Data capture for the Radio 702 walk the talk race, from race entry forms. • Answering of customer calls and queries. • Completion of entry forms on behalf of clients. • Alphabetic sorting and grouping of Hundreds of entry forms • Setting up of the event and general organising and registration for the 702 walk the talk. Show less



Classe Kitchens

• Office Assistant and Show Room Assistant

  • Jan 2009 - Feb 2010

  Company Overview Classe Kitchens is a Boksburg based Kitchen Cupboard design, manufacture and installation business. The business has a showroom setup in a residential home for clients to view kitchens installations . Introduction My role was to manage the show room and assist customers that visited the showroom with a view to selling them new kitchens for their homes or business. The showroom tended to be rather quiet and I often found environment to be rather lonely Duties and Responsibilities • Receive clients visiting the showroom. • Manage all incoming telephone calls and take messages for the business owner. Show less