Experience

Stats NZ

• New Zealand
• Information Services
• 700 & Above Employee

• IT Business Analyst

  • Mar 2023 - Present

  Wellington, Wellington Region, New Zealand *Focus on Security improvement roadmap. *Work closely with ICT Architecture team for implementation of tactical priorities. *Run sprint planning sessions and retrospective. *Review gaps, provides reporting capability and process improvement initiatives.

• Service Assurance Consultant / Business Analyst (Security)

  • Mar 2022 - Mar 2023

  Wellington, Wellington Region, New Zealand Service Assurance Consultant (Kaitohutohu Whakapumau Ratonga) *Manage all assurance and digital trust activities, change and release and the development of test strategies for all work undertaken by the DevOps team. *Lead the Security Certification and Accreditation of all products and services in Channels team. *Determine, in consultation with the Principal Consultant- Testing and Assurance, the appropriate levels of standardisation and automation, measurement and metrics,… Show more Service Assurance Consultant (Kaitohutohu Whakapumau Ratonga) *Manage all assurance and digital trust activities, change and release and the development of test strategies for all work undertaken by the DevOps team. *Lead the Security Certification and Accreditation of all products and services in Channels team. *Determine, in consultation with the Principal Consultant- Testing and Assurance, the appropriate levels of standardisation and automation, measurement and metrics, conduct training across the Service line. * Be the point of contact for the other organisation processes or teams, across functional boundaries. *Provide advice and coordination of testing and digital security services

• Business Analyst

  • May 2021 - Mar 2022

  Wellington Region, New Zealand



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Business Operations Manager

  • Feb 2014 - Feb 2017

  Philippines

• Network Operations Manager

  • Feb 2012 - Feb 2014

  Philippines

• Business Process Analyst

  • Sep 2010 - Feb 2012

  Philippines

• Network Engineer

  • Sep 2008 - Sep 2010



Sutherland Global Service Limited

• India
• Consumer Services
• 700 & Above Employee

• Team Supervisor

  • May 2007 - Feb 2008

  Philippines



SYKES

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Technical Support Representative

  • May 2004 - Jun 2007

  Philippines