Candice Johnson
Program Services Coordinator - BTO and STEM Peer Mentorship Program at Cañada College- Claim this Profile
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Bio
Credentials
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Human Services, Promoter of Education and Employment Project, Community Health Worker
Cañada College
Experience
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Cañada College
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United States
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Education Administration Programs
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200 - 300 Employee
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Program Services Coordinator - BTO and STEM Peer Mentorship Program
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Jun 2018 - Present
-Manage multiple student workers as Peer Mentors-Coordinate events for Peer Mentors to work with Mentees-Provide training on various aspects of mentoring for Peer Mentors-Provide mentorship to Peer Mentors-Collect retention and persistence data-Represent BTO on Student Services Planning Council-Collaborate with other campus programs to provide COLTS-CON (summer bridge program)
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Program Services Coordinator - Associates to Bachelors Program
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Mar 2017 - Jun 2018
-Assist students with transfer process-Refer students to campus resources-Collaborate with other departments to coordinate events-Coordinate University Center usage
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Office Assistant
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Jul 2011 - Mar 2017
-Assist director of program with managing budget-Assist students with scheduling counseling and tutoring appointments with program staff-Organize program outings and events, such as yearly the Student Leadership Retreat, New Student Orientation, Holiday Potluck, Graduating and Transferring Students Recognition Ceremony and Cultural Enrichment Outings-Responsible for ordering supplies and creating schedules for program staff -Oversee duties of student assistants-Scan, file and manage daily paperwork Show less
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Student Assistant
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Jul 2010 - Jul 2011
-Assisted students with purchasing textbooks -Checked rented items back in to store database -Performed cashier and barista duties as well as answered main phone line -Collected on delinquent accounts -Assisted students with purchasing textbooks -Checked rented items back in to store database -Performed cashier and barista duties as well as answered main phone line -Collected on delinquent accounts
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Water Damage Coordinator
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2006 - 2008
-Advised insurance companies/direct-pay clients on progress of restoration efforts through Xactanalysis or over the phone, as well as coordinate between insurance companies and their insured -Billed multiple-figure jobs through Xactimate program -Resolved job-site dilemmas and customer complaints -Collected on delinquent accounts -Answered busy phone lines, scanned, filed and managed daily paperwork -Advised insurance companies/direct-pay clients on progress of restoration efforts through Xactanalysis or over the phone, as well as coordinate between insurance companies and their insured -Billed multiple-figure jobs through Xactimate program -Resolved job-site dilemmas and customer complaints -Collected on delinquent accounts -Answered busy phone lines, scanned, filed and managed daily paperwork
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Education
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2012 - 2016
Notre Dame de Namur University
Bachelor’s Degree, Human Services, General -
2009 - 2011
Cañada College
Associate of Science (A.S.), Human Services, General -
2003 - 2005
De Anza College
Community
