Experience

vFairs

• United States
• Technology, Information and Internet
• 200 - 300 Employee

• Director of Event Programming & Creative Services

  • Apr 2022 - Present

• Customer Success Director (USA)

  • May 2021 - Apr 2022



Innovatis Group

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Virtual Programs Manager

  • Jan 2017 - May 2021

  • Managed development and production of virtual programs for high-profile clients • Worked directly with internal and external stakeholders to ensure success across all online events • Responsible for creating and developing unique virtual opportunities for new and existing clients • Tripled budgeted revenue for webcast program • Engaged 50K+ members across the globe over a 12 month period through virtual offerings • Led collaborative efforts to build out project plan across… Show more • Managed development and production of virtual programs for high-profile clients • Worked directly with internal and external stakeholders to ensure success across all online events • Responsible for creating and developing unique virtual opportunities for new and existing clients • Tripled budgeted revenue for webcast program • Engaged 50K+ members across the globe over a 12 month period through virtual offerings • Led collaborative efforts to build out project plan across multiple departments • Supported development and implementation of marketing strategies for providing year-round engagement • Managed virtual platform accounts and contract negotiations • Maintained annual budget, forecasting and monthly financial review Show less • Managed development and production of virtual programs for high-profile clients • Worked directly with internal and external stakeholders to ensure success across all online events • Responsible for creating and developing unique virtual opportunities for new and existing clients • Tripled budgeted revenue for webcast program • Engaged 50K+ members across the globe over a 12 month period through virtual offerings • Led collaborative efforts to build out project plan across… Show more • Managed development and production of virtual programs for high-profile clients • Worked directly with internal and external stakeholders to ensure success across all online events • Responsible for creating and developing unique virtual opportunities for new and existing clients • Tripled budgeted revenue for webcast program • Engaged 50K+ members across the globe over a 12 month period through virtual offerings • Led collaborative efforts to build out project plan across multiple departments • Supported development and implementation of marketing strategies for providing year-round engagement • Managed virtual platform accounts and contract negotiations • Maintained annual budget, forecasting and monthly financial review Show less



UnitedHealth Group

• Hospitals and Health Care
• 700 & Above Employee

• Business Process Analyst

  • Jun 2014 - Jan 2017

  • Collaborated with cross-functional teams to define business and functional requirements, workflow processes, system changes, and training needs • Facilitated the identification/prioritization of business/process solutions • Investigated matters of significance, recommending and implementing appropriate controls and courses of action • Coordinated with Analyst to define/monitor program metrics and evaluate program performance, ensuring SLAs and departmental objectives are met •… Show more • Collaborated with cross-functional teams to define business and functional requirements, workflow processes, system changes, and training needs • Facilitated the identification/prioritization of business/process solutions • Investigated matters of significance, recommending and implementing appropriate controls and courses of action • Coordinated with Analyst to define/monitor program metrics and evaluate program performance, ensuring SLAs and departmental objectives are met • Assisted with the development and oversight of enhanced and new initiatives • Ensures delivery of quality, enhancements of business process, and continuous improvement of organization efficiency • HR liaison to support and contribute to new hire onboarding and training • Responsible for onboarding 350+ new hires • Designated team lead for Medicaid department and special projects • Served as department lead for annual Migration project Show less • Collaborated with cross-functional teams to define business and functional requirements, workflow processes, system changes, and training needs • Facilitated the identification/prioritization of business/process solutions • Investigated matters of significance, recommending and implementing appropriate controls and courses of action • Coordinated with Analyst to define/monitor program metrics and evaluate program performance, ensuring SLAs and departmental objectives are met •… Show more • Collaborated with cross-functional teams to define business and functional requirements, workflow processes, system changes, and training needs • Facilitated the identification/prioritization of business/process solutions • Investigated matters of significance, recommending and implementing appropriate controls and courses of action • Coordinated with Analyst to define/monitor program metrics and evaluate program performance, ensuring SLAs and departmental objectives are met • Assisted with the development and oversight of enhanced and new initiatives • Ensures delivery of quality, enhancements of business process, and continuous improvement of organization efficiency • HR liaison to support and contribute to new hire onboarding and training • Responsible for onboarding 350+ new hires • Designated team lead for Medicaid department and special projects • Served as department lead for annual Migration project Show less



Seale Keyworks, Inc.

• United States
• Musicians
• 1 - 100 Employee

• Project Specialist & Account Manager

  • Sep 2013 - Jun 2014

  • Handled day-to-day office operations • Scheduled weekly tuning and service appointments for 5 departments • Submitted weekly payroll for 13 employees • Oversaw Accounts Receivable and Collections • Assisted with Accounts Payable • Coordinated piano logistics for both residential and music industry clients • Worked closely with music venues to schedule piano rentals and tunings for live shows • Handled day-to-day office operations • Scheduled weekly tuning and service appointments for 5 departments • Submitted weekly payroll for 13 employees • Oversaw Accounts Receivable and Collections • Assisted with Accounts Payable • Coordinated piano logistics for both residential and music industry clients • Worked closely with music venues to schedule piano rentals and tunings for live shows



International Entertainment Buyers Association (IEBA)

• Entertainment Providers
• 1 - 100 Employee

• Director of Strategic Alliances & Operations

  • May 2010 - Jul 2013

  • Maintained day-to-day office operations • Handled accounts receivable and monthly reconciliation • Oversaw over 100 sponsors, including 50 artist showcases, for annual music industry conference • Successfully planned, implemented and executed annual conference for 700+ attendees • Led a team of event staff and volunteers during annual event • Exceeded sponsorship, registration and membership goals for three consecutive years • Broadened target sponsor audience to include… Show more • Maintained day-to-day office operations • Handled accounts receivable and monthly reconciliation • Oversaw over 100 sponsors, including 50 artist showcases, for annual music industry conference • Successfully planned, implemented and executed annual conference for 700+ attendees • Led a team of event staff and volunteers during annual event • Exceeded sponsorship, registration and membership goals for three consecutive years • Broadened target sponsor audience to include corporate sponsors and captured higher volume of entertainment industry companies • Increased sponsorship income by 55 percent and increased new sponsors by 46 percent • Created marketing and PR campaign for 2010-2013 annual conference • Implemented and maintained IEBA Interactive (scholarship and student program) Show less • Maintained day-to-day office operations • Handled accounts receivable and monthly reconciliation • Oversaw over 100 sponsors, including 50 artist showcases, for annual music industry conference • Successfully planned, implemented and executed annual conference for 700+ attendees • Led a team of event staff and volunteers during annual event • Exceeded sponsorship, registration and membership goals for three consecutive years • Broadened target sponsor audience to include… Show more • Maintained day-to-day office operations • Handled accounts receivable and monthly reconciliation • Oversaw over 100 sponsors, including 50 artist showcases, for annual music industry conference • Successfully planned, implemented and executed annual conference for 700+ attendees • Led a team of event staff and volunteers during annual event • Exceeded sponsorship, registration and membership goals for three consecutive years • Broadened target sponsor audience to include corporate sponsors and captured higher volume of entertainment industry companies • Increased sponsorship income by 55 percent and increased new sponsors by 46 percent • Created marketing and PR campaign for 2010-2013 annual conference • Implemented and maintained IEBA Interactive (scholarship and student program) Show less



Randi Events

• Events Services
• 1 - 100 Employee

• Independent Event Contractor

  • Jul 2010 - Sep 2012

  • Facility manager and event coordinator for multiple venues • Oversaw event flow and logistics • Supervised on-sight vendors and 8-10 staff members • Facility manager and event coordinator for multiple venues • Oversaw event flow and logistics • Supervised on-sight vendors and 8-10 staff members