Experience

C&C Business and Staffing LLC

• Market Research
• 1 - 100 Employee

• Project Management, Executive Admin., Customer Retention, Bookkeeping

  • 2021 - Present

  Process Development, Executive Administration, Client And Staff Management *Audit, redesign, and implement department processes *Develop, onboard, and maintain relationships with new/existing clients/staff *Lead generation, developing sales funnels, landing pages, and CRM forms *Oversee client contracts, NDAs, payments, invoices, deposits, and collections *Regularly coordinate with clients and staff, scheduling follow-ups and opportunities based on availability and compatibility with current objectives Show less



Sneakertopia Inc.

• United States
• Entertainment Providers
• 1 - 100 Employee

• Operations Management, Executive Administration, Creative Director of Marketing

  • 2019 - 2022

  Executive Admin., Project Management, Direct Staff Supervisor *Facilitate C-Level meetings for updates on operational highlights *Develop strategies pertaining to department objectives and stakeholders *Oversee project deadlines, revisions, milestones, and budget updates *Deck design and data presentation via Canva, Powerpoint Staff Payroll, New-Hire Onboarding, Training, Policy Compliance *SOP development, system script design, CRM training, task delegation *Record, audit, and submit payroll via various payroll systems Marketing Management, Social Engagement, Communications *Customer subscription maintenance, retention, and social platform monitoring *Establish objective-driven strategies to increase engagement *Landing page/web design purchasing functionality and automation Show less



Brady Corporation

• United States
• Manufacturing
• 700 & Above Employee

• Business Process, Quality Assurance, and Project Management

  • Jan 2010 - Mar 2019

  Business Process Analyst (Six Sigma), CRM Data Management, Staff Supervisor *Develop and redesign processes, identify root cause of high-risk data entry errors *Manage documentation files, program software, IT troubleshooting/automation *Oversee staff teamwork, compliance with data accuracy, and quality assurance results *Manage department queue coverage, scheduling, attendance, and vacation approval Business Process Analyst (Six Sigma), CRM Data Management, Staff Supervisor *Develop and redesign processes, identify root cause of high-risk data entry errors *Manage documentation files, program software, IT troubleshooting/automation *Oversee staff teamwork, compliance with data accuracy, and quality assurance results *Manage department queue coverage, scheduling, attendance, and vacation approval