Human Resources Coordinator

• Jan 2023 - Present

Senior Relationship Banker / HR Coordinator

• Jul 2022 - Jan 2023

Relationship Banker

• Jun 2021 - Jul 2022

Billing Specialist

• Jan 2021 - Jun 2021

 Assisted customers with billing and account related questions.  Reviewed and resolving billing problems.  Processed refunds.  Kept abreast with Insurances and Pharmacies policies.  Stayed up to date with medical software.  Adhered to confidentiality and a high level of discretion.  Assisted customers with billing and account related questions.  Reviewed and resolving billing problems.  Processed refunds.  Kept abreast with Insurances and Pharmacies policies.  Stayed up to date with medical software.  Adhered to confidentiality and a high level of discretion.

Food & Beverage Coordinator

• Jun 2019 - Dec 2020

 Managed bookkeeping for the Banquets and Food & Beverage Departments including coding, processing, and submitting invoices. Assisted with administrative tasks, including training, ordering, and other needs as they arise. Designed, edited, and printed menus for the Hotel’s outlets, Residences and Private Parties’ menus. Trained, supervised, and managed Reservationists for the Hotel’s restaurants and Private Dinners, as well as assisting with daily volume of calls. Absorbed Reservationist position during Covid-19 pandemic. Assisted the F&B Director with Purchase Orders, as well as received and distributed inventory. Implemented creative concept alongside F&B Director that doubled gross sales for the annual New Year’s Eve Dom Perignon Party. Coordinated Food & Beverage meetings, as well as maintaining communication with Management staff of the hotel and Chef team. Show less

Hostess/Back Server

• Oct 2017 - Jun 2019

 Offered professional, engaging, and friendly service consistently.  Assisted Servers in all aspects of the dining experience. Assisted guests regarding menu items in an informative and helpful way. Kept abreast on all menu items, both food and beverage, contents, and preparation methods. Assisted Management with distribution of daily side work sheets. Show less

Front Desk Associate

• Dec 2016 - Sep 2017

 Greeted and welcomed guests.  Managed customers’ requests promptly.  Escorted new members through the facility.  Assisted guests with retail products.  Performed cashier related functions.  Greeted and welcomed guests.  Managed customers’ requests promptly.  Escorted new members through the facility.  Assisted guests with retail products.  Performed cashier related functions.