Candas Parke
Partnership Manager at Family League of Baltimore- Claim this Profile
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Topline Score
Bio
Credentials
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Cert Prep: PMI Agile Certified Practitioner (PMI-ACP)®
LinkedInSep, 2022- Nov, 2024 -
Excel 2021 Essential Training (Office 2021/LTSC)
LinkedInJul, 2022- Nov, 2024 -
Influencing Others
LinkedInJun, 2022- Nov, 2024 -
Project Management Foundations
LinkedInJun, 2022- Nov, 2024 -
Project Management Foundations [2016]
LinkedInJun, 2022- Nov, 2024 -
Project Management Foundations: Budgets
LinkedInJun, 2022- Nov, 2024 -
Time Management: Working from Home
LinkedInApr, 2022- Nov, 2024
Experience
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Family League of Baltimore
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United States
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Non-profit Organizations
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1 - 100 Employee
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Partnership Manager
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Apr 2022 - Present
Primarily responsible for implementing standard operating procedures as they relate to the administrative oversight of the Family League's funded partnerships with community organizations. Ensuring that all partner contracts are executed with efficiency and accuracy. Primarily responsible for implementing standard operating procedures as they relate to the administrative oversight of the Family League's funded partnerships with community organizations. Ensuring that all partner contracts are executed with efficiency and accuracy.
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slwm
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Marketing Services
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200 - 300 Employee
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Credit & Collection Analyst
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Feb 2021 - Apr 2022
Credit Analyst Responsibilities: Identify, gather, analyze, and interpret any and all types of relevant credit and financial information on existing and prospective customers. Establish credit lines and payment terms for new customers.Review customer information to manage risk and identify areas for potential sales growth. Work with customers to develop creative solutions for challenging or unique financing needs.
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Customer Support Specialist
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Feb 2019 - Feb 2021
Take customer calls and provide accurate, satisfactory answers to their queries and concerns.De-escalate situations involving dissatisfied customers, offering patient assistance and support.Guide callers through troubleshooting, navigating the company site or use of servicesReview customer or client accounts, providing updates and information about billing, shipping, and other account items.Collaborate with other call center agents and Market Account Specialist to improve customer serviceHelp to train new employees with department duties and special assignments. Show less
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PDP Group, Inc.
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United States
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Motor Vehicle Manufacturing
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100 - 200 Employee
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Title Service Representative
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Nov 2015 - Feb 2019
Reviewed title documents and processed necessary re-locations, duplicates and repossessions. Accurately notated accounts of information provided and take appropriate next step actions. Responsible for receiving incoming calls from clients, dealers, and customers and respond as necessary. Assisted the team with other repossession applications and affidavits. Navigated through multiple data entry systems and other relevant applications, tools, and resources while processing repossessionsReviewed title documents and processed necessary re-locations, duplicates, and repossessions. Accurately notated accounts of information provided and take appropriate next step actions. Responsible for receiving incoming calls from clients, dealers, and customers and respond as necessary. Assisted the team with other repossession applications and affidavits. Navigated through multiple data entry systems and other relevant applications, tools and resources while processing repossessions Show less
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SmartStyle Salons
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United States
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Retail
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400 - 500 Employee
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Cosmetologist
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Aug 2013 - Aug 2015
Provided the full range of hair care services offered by their salon, such as cutting, styling, coloring, washing, perming hair, and provided wax treatments Provided every guest with a great experience every time they visit by provided quality consultations, exceptional service and the knowledge to duplicate the desired look at home. Provided the full range of hair care services offered by their salon, such as cutting, styling, coloring, washing, perming hair, and provided wax treatments Provided every guest with a great experience every time they visit by provided quality consultations, exceptional service and the knowledge to duplicate the desired look at home.
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Care Improvement Plus
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United States
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Insurance
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Member Service Representative
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Mar 2011 - Aug 2013
Conducted a high volume of outbound calls to members of the health plan to schedule them for their Care Improvement Plus in-home visit with a doctor or nurse practitioner. Answered high volume inbound calls from members and assist them with their inquiries and routed calls to the appropriate department. Followed system scripting and validates member demographic information. Documented the member's record with accurate information obtained on the call Conducted a high volume of outbound calls to members of the health plan to schedule them for their Care Improvement Plus in-home visit with a doctor or nurse practitioner. Answered high volume inbound calls from members and assist them with their inquiries and routed calls to the appropriate department. Followed system scripting and validates member demographic information. Documented the member's record with accurate information obtained on the call
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Education
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2001 - 2005
Randallstown High School
High School Diploma
Community
