Experience

CMMA Group

• Trinidad and Tobago
• Business Consulting and Services
• 1 - 100 Employee

• President/ Founder

  • Jun 2020 - Present

  CMMA Group is a highly professional service based consultancy. We provide clients with the skills and tools needed to develop their personal style, transforming it into a signature image which complements each facet of their life. We work with individuals/ professionals, who are:*Ready to make the investment in building their Image, Business and Lifestyle*Who are transitioning from C-Suite to Entrepreneurship*Who need a revamp of their Personal Style & WardrobeServices offered by CMMA Group include among others:✔Color Analysis & Color Theory✔Closet Purging & Organization✔Wardrobe Capsuling✔Personal Shopping✔Make-up Services✔Business Development✔Ecommerce Management



Cylo Tracking

• Trinidad and Tobago
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Regional/ International Sales Manager

  • Mar 2020 - Jun 2021

  • Engaged with local & regional organizations to discuss their evolving needs, demo of GPS solutions in order to build and grow stakeholder partnerships.• Developed and implemented detailed sales action plans and request for proposal documents in order to facilitate negotiation and procurement of GPS products and services• Managed relationships with business agencies, such as, Media Houses, Local Resellers and White Label Distributors to ensure development and execution of deliverables within required timelines• Led and managed day-to-day marketing initiatives from conceptualization to completion.• Responsible for the coordination and Management of CYLO’s Brand Influencer Referral Program• Spearheaded Corporate Social Responsibility (CSR) Initiatives in building the organization’s Corporate image and improving brand value



CANTO Caribbean

• Trinidad and Tobago
• Telecommunications
• 1 - 100 Employee

• Business Development Officer - Marketing | Operational Projects

  • Jan 2018 - Sep 2019

  • Coordination of B2B meetings for building of strategic relationships and increase partnership with Regional Government Ministers, key industry stakeholders, agencies and vendors within the Caribbean Region & Americas• Management of the Working Committees of Board of Directors eg: Marketing & Communications |Disaster Risk Management | Technology Trends…• Executed market research and developed strategies for CANTO’s organizational objectives, successfully identifying prospects that lead to new business opportunities• Assist in the coordination and planning of company’s industry conferences, trade exhibitions, educational workshops and other various networking events/ campaigns.• Re-creating and re-formatting of the company’s promotional content and E-newsletter to increase readership and customer engagement.



CellMaster Ltd

• Trinidad and Tobago
• Telecommunications
• 1 - 100 Employee

• Senior Manager - Business Operations

  • Sep 2014 - Apr 2017

  • Managed and led the daily operations of approximately 100 employees which included recruitment, training and development of teammates to drive high performance, maximize production and generate revenues. • Conceptualize, lead, execute and implement strategic and cross-functional projects, as well as marketing campaigns to drive key operational process development in improving retail growth in areas such as: Telesales outbound facilities, VIP/ Executive Services, Field Sales initiatives etc.• Reviewed, redlined and negotiated statements of work for improved deliverables and competitive pricing.• Developed key performance metrics reports, held weekly| monthly business reviews with emphasis on improving sales.• Served as Communication Liaison for the development and co-management of communication briefs, content and impact messages for the organization.



Telecommunications Services of Trinidad & Tobago Limited (TSTT)

• Trinidad and Tobago
• Telecommunications
• 700 & Above Employee

• Customer Relationship Manager – Mobile Ops, Distribution & Prepaid Sales

  • May 2007 - Jul 2014

  • Managed and maintained professional relationships with key decision makers of TSTT Authorized Channel Partners with an emphasis on optimizing sales and customer satisfaction in a highly competitive market place.• Increased business for new products and services by participation in various marketing / promotional campaign activities and events at respective Channel Partner locations.• Coordinating and conducting of weekly site visits at customer store locations/ offices.• Managed quarterly forecasting, monthly commission payments, overall client account receivables and settling customer debt of TTD35Mil (USD5Mil equivalent) in expedience of six (6) months.• Effectively managed the responsibilities of Supply Chain and Inventory operations for all Mobile Retail Partners.

• Key Account Manager - Corporate Enterprise (SME Business)

  • Jun 2004 - Apr 2007

  • Successfully managed business portfolio of over 30+ C-Level/ Suite customers (inclusive of governmental organizations) by overseeing current business, acquiring new business, negotiated pricing and establishing excellent customer service.• Assessed, recommended and provided suitable Telecommunication solutions along with cost saving initiatives that enabled existing customers and qualified prospects from diverse industries to maximize their operating efficiencies. • Responded to and resolved client inquiries related to service reliability, contracts, billing, customer service issues and overall individual business with emphasis on significant follow-ups, updates and creation of customized solutions.• Established goals and motivated Support Staff to generate quality leads through positive reinforcement, awareness and other interoffice incentives.• Recognized as top performer in 2005 for sales and development.

• Principle Officer - Telemarketing Unit Corporate (Inbound & Outbound Sales)

  • Jul 2002 - May 2004

• Customer Service Representative - Telemarketing Corporate (In/Outbound Sales)

  • Aug 2000 - Jun 2002



Valdez and Torry International Limited

• Trinidad and Tobago
• Public Relations and Communications Services
• 1 - 100 Employee

• Assistant to Senior Account Executives

  • Aug 1999 - Aug 2000

  Assistant to Senior Account Executive(s):1999 - 2000 • Assisted Senior Account Executives with planning, organization, marketing and promotion of client's events and marketing research efforts.• Liaised with external vendors | media houses to execute promotional events and campaigns• Prepared and compiled sales, marketing and promotional documentation.• Daily, weekly and monthly follow up with assigned clients• Exposure to high level brand development activities and client promotional event co-ordination