Experience

Great Expressions Dental Centers

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Senior Operations Manager

  • May 2017 - Present

  Day-to-day responsibilities as an operations manager include providing daily structure to ensure key priorities and operations are continuously becoming more effective. Ensure and support team members and providers in building a highly functioning, caring practice team. Ensure correct payments and time off accruals are maintained for office staff; timecards signed off and submitted to payroll by due date Consistently provide performance and coaching feedback in a timely and documented manner Hold routine meetings with OMs to translate key market and company information and attend monthly meetings as requested by leadership patient treatment coordinator include outlining dental options for patients, interacting regularly with the dentist, providing payment plans for patients, and answering phone calls or emails from patients that have any questions about treatments. Providing narrative to insurance companies for treatment claims. Show less



CredentialCheck

• United States
• Human Resources Services
• 1 - 100 Employee

• Compliance Specialist II

  • Jan 2016 - Feb 2017

  Effectively partner with local, state, and government entities to build solid relationships to establish an approachable image for the compliance department. Responsible for implementing written policies, procedures, and standards of conduct, leading effective training programs, and conducting internal investigations to respond promptly to detected offenses and undertake corrective actions. Proactively identify compliance-related gaps or issues and work with the legal and compliance team on how to mitigate potential risks. Show less



Citizens Bank

• Greater Detroit Area

• Personal Banker/Teller Manager

  • Apr 2003 - Apr 2011

  Responsible for performing banking duties and overseeing the financial activities for personal accounts. Marketing, cold-calling, established continued relationships. Advise customers on bank services specific to their needs (e.g. loans and credit cards) Manage customer bank accounts; open, close and oversee transactions, resolve issues with banking services and accounts. Refer clients to in house financial experts, as needed. Reach out to potential customers to generate new business in which I would present financial products and services to existing and prospective customers. Perform administrative duties (e.g. entering data into banking software ) Responsible for balancing ATM, kept branch cash flow in order. Managed 3-6 tellers at a time. Show less