Experience

Tri-County Council For Southern Maryland

• Government Administration
• 1 - 100 Employee

• Lead Youth Services Specialist

  • Sep 2019 - Present

  • Provide supervision and daily oversite of case management services to WIOA Act eligible program participants• Maintain case files to ensure participant progress is documented and compliant with applicable WIOA regulations• Assist in the development and implementation of an Individual Services Strategy (employment plan) for each participant. Determine supportive services needs• Direct and monitor client involvement and progress in program activities (i.e. basic skills upgrade, work-readiness activities, training)• Supervise and receive all required reporting and management information systems paperwork and documentation related to participant’s enrollment, activity and completion of program from monthly review and reporting.• Plan, strategize and ensure proper career and educational guidance, career planning and placement services, refer clients to jobs listed in Maryland Workforce Exchange.• Assist participants in resume preparation, job search and interviewing readiness• Responsible for client job placement assistance and follow-up services• Conduct counseling sessions with Youth Services Specialists as needed.• Provide ongoing training and scheduling of professional development for staff members



The MENTOR Network

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Family Centered Specialist

  • Jul 2018 - Aug 2019

• Youth Service Specialist

  • Sep 2016 - Jul 2018

• Family Centered Specialist

  • Aug 2013 - Jan 2016

  • Provide in home and community based individual and family therapy.• Provide required contact and daily reporting data, monthly reports, treatment plan, and court reports on time and in a form that meets the needs of the family, referring agency and or state/ federal standards. • • Maintain required confidentiality regarding client case materials in compliance with the IFCS and HIPAA standards. • Provide guidance for the family interaction with referring agencies, schools, and other community organizations as needed. • Develop detailed service plans together with client and their families to include long- term and short term goals.• Assist families with reaching their goals through interventions and enactments.• Ability to establish trusting relationship and strong rapport with clients and their families. • Experience in facilitating therapeutic, supportive, and educational groups. • Provide holistic and comprehensive case management services to all clients including intake assessments, goal setting, progress monitoring, advocacy, and referrals.• Participate in regular staff meetings, trainings, supervision sessions, and accept responsibility for siding in the development of the positive relationships as requested. • Work with families to identify area of family functioning and challenges to address during family sessions.• Utilizing the Family Centered Treatment Model as well as Parallel Process to service families in their homes.• Provide ongoing emotional support, motivation and encouragement to help families and young adults with identifying their strengths and needs.• Provide Teens, young adults, and families with information and knowledge to help the individuals in making informed choices and decisions for meeting their needs. • Making contact with Department of Juvenile Services, therapist, psychiatrist, and other collaterals to follow up/ inform of case progress and services.



Department of Social Services

• Individual and Family Services
• 700 & Above Employee

• Family Services Caseworker II

  • Jan 2013 - Jun 2013

  • Provide direct intake services in a team environment to individuals and their families who seek or are referred for assistance including crisis.• Assist adults/families to build community networks in order to strengthen family functioning.• Make referrals to Protective Services and ongoing casework management as needed. • Develop service plans and safety plans together with customers and team members.• Advocate for development of community capacity to fill resource gaps.• Establish and maintain personal contact with other helping agencies and community resources to facilitate the referral of the individual customers.• Prepare and manage case records and reports concerning information secured and services rendered. • Develop and implement a personalized training plan to maintain and upgrade knowledge and skills related to the delivery of direct services.• Interview customers in order to determine eligibility for social services• Assist customers in identifying, developing, and using their potential capabilities as well as other community resources for taking care of their social, health. Emotional, behavioral, and economic problems.• Assess case situations to make recommendations to the supervisor regarding individualized case planning.• Provide limited counseling and crisis intervention services to customers regarding personal, economic, and social problems. • Assist in investigating suspected child or adult abuse or neglect. • Check public records, such as birth records, for data and verifies other information such as income, kinship, and residence for services. • Appropriately address challenges with consumers who may be irate and analyzing the information to determine an appropriate course of action.



The McClendon Center

• Case Manager

  • Jul 2010 - Dec 2012

  • Provide advocacy to consumers as they navigate social governmental, and community systems.• Assist and support consumers in crisis situations.• Implement service and treatment plans/service plans that recommend needed and available services with consumer’s advice and consent. • Make appropriate referrals to community and other governmental agencies for service, and coordinating services for clients.• Work in a variety of settings including culturally diverse families and communities with the ability to be culturally sensitive and appropriate when engaging families in services. • Using gainful knowledge of community resources in order to provide families with outside resources for counseling practices in a high risk population. • Document all activity performed on behalf of the client in the client’s case progress notes.• Assist clients in determining eligibility for financial assistance and/or social services• Providing referrals to clients for homeless shelter opportunity• Providing clients with proof of residency documentation in order to apply for social services.• Adhere to agency policy, procedures, and the professional code of ethics.



Psychotherapeutic Services

• United States
• Health and Human Services
• 1 - 100 Employee

• Case Manager

  • Jan 2009 - Nov 2009

  • Evaluate and assess consumers’ needs at time of admission into services.• Develop appropriate treatment/ service plan with clients as the means for implementing appropriate services and developing effective alliances with clients. • Monitoring the receipt of services to substance abuse treatment, psychiatric services, and therapy appointments.• Guide clients to living independent, healthy, socially successful lives.• Participate in the development and implementation of patient care policies and protocols. • Provide on-going supportive and/or case management functions in accordance with the problems, needs, and strategies identified within the service plan in order to assist the client with achieving stated goals and objectives.• Participate in regularly scheduled interdisciplinary meetings held at determined location. • Document all service contacts in a timely manner including face to face interviews, collateral contacts, correspondences, and maintain client records in accordance with agency and regulatory standards and procedures. • Maintain close communication with consulting Mental Health Psychiatrist for input regarding medication compliance, side effects, changes, and alerts members of staff to any changes in client’s adjustment which might suggest decompensation and needs for more aggressive interventions.



NAVAIR

• United Kingdom
• Aviation and Aerospace Component Manufacturing
• 1 - 100 Employee

• Office Automation Clerk

  • May 2004 - Nov 2007