Candace Bryan

Onboarding Manager at Podium
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Contact Information
us****@****om
(386) 825-5501
Location
Lehi, Utah, United States, US

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Laura Huddle

I had the pleasure of working with Candace during our time at Belong. She consistently demonstrated a strong work ethic and a commitment to quality. One of Candace's biggest strengths is her ability to collaborate with her colleagues. She always took the time to understand the needs of her teammates and worked closely with them to help her team become high achievers. Candace's positive attitude and willingness to go the extra mile made her a valuable member of our team. She's also a strong problem solver who will see an issue or process, and proactively recommend a solution. I would highly recommend Candace in sales or customer success. She would be a great asset to any organization, and I have no doubt that she will continue to excel in her career.

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Experience

    • United States
    • Software Development
    • 700 & Above Employee
    • Onboarding Manager
      • Jul 2023 - Present

    • United States
    • Software Development
    • 1 - 100 Employee
    • Sales Development Representative
      • Mar 2023 - May 2023

      Helping one restaurant at a time thrive with our technology suite! Helping one restaurant at a time thrive with our technology suite!

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Resident Success Team Lead
      • Jul 2022 - Feb 2023

      💭 Managed 200% the standard portfolio while leading a team who also exceeded their quotas every month while providing excellent customer experiences. 💭 Led various projects to improve customer outcomes using a more streamlined application process using data and customer feedback analyzed via Excel. 💭 Designed and delivered comprehensive training programs that have resulted in measurable improvements in the quality of customer experiences.

    • Senior Resident Success Manager
      • Oct 2021 - Jul 2022

      💭 Advised over 300 customers to exceed their expectations and increase retention potential which ensured future revenue. 💭 Developed and launched a strategy plan for customer pricing using data analyzed via Excel that increased company revenue, leading to $80 Million Series C round of fundraising. 💭 Created an organization system for customer feedback and projects that was used cross functionally to increase productivity and efficiency.

    • Resident Growth Success Manager
      • Mar 2021 - Oct 2021

      💭 Utilized customer feedback and data to improve current processes that led to increased customer satisfaction. 💭 Strong problem-solving skills and creative thinking that resulted in company records being broken and multiple positive reviews. 💭 Documented and tracked all customer activities systematically, ensuring accurate records and providing valuable feedback from customers to relevant internal teams.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Administrative Assistant
      • May 2019 - Feb 2021

    • College of Science Ambassador
      • Feb 2018 - Dec 2020

    • Teaching Assistant
      • Aug 2018 - Dec 2018

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Guest Services Member
      • May 2018 - May 2019

    • STEM Lab Intern
      • May 2018 - Dec 2018

    • United States
    • Higher Education
    • 700 & Above Employee
    • Undergraduate Astrophysics Researcher
      • Jan 2017 - Aug 2017

      Worked with large data sets using Python and Linux, interpreted data using scatterplots and other research interpretations. Worked with large data sets using Python and Linux, interpreted data using scatterplots and other research interpretations.

Education

  • University of Utah
    Bachelor of Science - BS
    2016 - 2020
  • University of Utah
    Honors Bachelor of Science - BS
    2016 - 2020
  • Weber State University
    Associate of Science - AS
    2014 - 2016

Community

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