Experience

D-Tech Ground & Overhead Services

• Australia
• Construction
• 1 - 100 Employee

• Utilities Locator (DBYD Accredited)

  • Mar 2017 - Present

  D-Tech is a DBYD Certified Locating Organisation that uses a range of technology and information to find and map underground services. Using cable locators, Ground Penetrating Radars (GPR) and DBYD documentation, we are able to electronically trace pipes and cables, providing asset types, sizes, depths and locations. This enables our clients a clear and extensive understanding of where underground utilities are in relation to their projects. Services: - Locating and mapping underground utilities (pipes & cables) - Locating voids/soft areas of soil - Locating underground structures such as footings and pits - Clearing bore holes for soil testing - Finding breaks/faults​ D-TECH can undertake investigations for the following purposes: - Development Sites - to ensure that all existing services are located to avoid any complications to ongoing works or to new services being installed. - Construction Sites - to determine the extent of services within the concrete for old and new buildings prior to core penetrations of redevelopment of any one area. - On Site Data Collection - detailed drawings obtained from site and collated with plans and exisiting service provider infrastructure drawings from relevant authorities. Show less



Correct Wear

• Owner & Co-founder

  • Jun 2016 - Apr 2021

  Correct Wear creates a diverse range of high quality products that are produced in limited quantities. Through close attention to detail in simplistic and artistic design, Correct Wear’s functional, durable, comfortable aesthetic is clean-cut and classic. Correct Wear creates a diverse range of high quality products that are produced in limited quantities. Through close attention to detail in simplistic and artistic design, Correct Wear’s functional, durable, comfortable aesthetic is clean-cut and classic.



Racing Victoria

• Spectator Sports
• 100 - 200 Employee

• Media Assistant

  • Jun 2016 - Oct 2016

  Responsibilities:• Support the implementation and delivery of RV’s issues management, communications and public relations strategies. • Assist in the development of communications content for the media, public and industry participants across a variety of media, digital and social platforms. • Load, update and create industry and PR content on RV digital and social platforms. • Monitor media, digital and social platforms to identify issues, breaking news and trends.• Provide support on media enquiries through the provision of information that assists in the coverage and promotion of the sport. Show less

• Bookmaker Supervisor

  • Nov 2015 - Sep 2016

  Responsibilities:• Act as a central contact point for Victorian Bookmakers, Waging Service Providers (WSPs), and racing clubs. • Provide timely and accurate processing of Bookmaker and WSP activity, betting information and provide management reporting.• Foster strong working relationships with industry participants.• Administer the Rules of Racing, wagering, race fields and policies as they apply to Bookmakers on race day as required.• Assess opening price of each starter, transmitting those prices to the Australian Price Network (APN) and monitor and assess price changes throughout betting. • Determine and make assessments on betting deductions applicable to winning tickets. • Conduct mediations and resolve betting disputes between Bookmakers, clients and/or public as required. • Analyse betting ledgers/activity on each race to determine betting patterns. Show less

• Customer First Representative

  • Aug 2015 - Nov 2015

  Responsibilities:• Processing of Victorian Racing back-of-house administration.• Advocate industry products, services and promotions to industry participants.• Utilise a number of systems to record, track and communicate customer enquiries whilst maintaining integrity of the data.• Resolution and/or escalation of customer issues and feedback.• Support the development of industry customer services by providing recommendations to enhance the customer experience.• Provide industry-related events support, communications and issues management.• Provide timely and accurate telephone, email and face-to-face customer service to all participants and customers of the Victorian Racing Industry. Show less


TOYOTA Insurance Management
• Spain
• 1 - 100 Employee
• Claims Consultant

  • Mar 2015 - Jul 2015

PLGRM Media Group Pty Ltd
• Producer / Writer/ Photographer

  • Nov 2013 - Jul 2015


Aurizon

• Australia
• Truck Transportation
• 700 & Above Employee

• Media Assistant

  • May 2015 - May 2015

  Media Relations: Write press releases, monitor media coverage, prepare media evaluation reports, attend press conferences and media interviews, distribute press releases, keep up-to-date with all relevant issues. Media Relations: Write press releases, monitor media coverage, prepare media evaluation reports, attend press conferences and media interviews, distribute press releases, keep up-to-date with all relevant issues.



ACCLAIM Magazine Pty Ltd

• Writing Internship

  • Apr 2014 - Nov 2014

  Acclaim is an Australian-produced street culture magazine featuring content covering areas such as street wear, skateboarding, urban music and contemporary art. Whilst undertaking an internship at Acclaim, I was able to improve my skills across WordPress and Adobe Photoshop. Responsibilities: • Write blog posts and press releases • Research features and web content • Write interview questions, transcribe and prepare audio interviews • Format articles and photo galleries • Aggregate posts to social networks • Assist with events. Read my articles at http://www.acclaimmag.com/?s=Campbell+Ferguson Show less

• Customer Service & Complaints Officer- Policy Administrator

  • Nov 2009 - Jun 2010

  Responsibilities: • Manage the resolution of customer complaints, within given timescales. • Effective communication to ensure all complaints are acknowledged in a timely manner and that customers were informed throughout the complaint process. • Responsible for investigation, resolution and reporting of all customer related complaints. • Monitor all potential claims ensuring minimal financial impact to the company. • Ensure that routine tasks impacting customer service were performed in accordance with agreed service standards. • Meet and exceed expectations of external and internal customers. • Efficiently and effectively handle phone inquiries from policyholders and Dealer Business managers. • Comply with approved processes and legal obligations. • Communicate to supervisors or managers any exceptions that require their intervention or review, or require the referral of the customer contact to groups external to the department (eg. Compliance, Profit Centres or Claims) Show less