Campbell Diehl
Partner & Vice President of Client Engagement & Management Information Systems at iJility- Claim this Profile
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English Native or bilingual proficiency
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Spanish Limited working proficiency
Topline Score
Bio
Credentials
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Certificate in Lean Six Sigma Green Belt
UGA Executive EducationJul, 2015- Nov, 2024
Experience
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iJility, LLC
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United States
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Partner & Vice President of Client Engagement & Management Information Systems
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Feb 2021 - Present
Engagement - Oversee end-to-end implementation processes, including scoping, planning, execution, and post-implementation support - Collaborating with clients to understand their unique business needs and tailor solutions accordingly. - Leading cross-functional teams to ensure effective coordination of tasks and resources - Develop and implement best practices to enhance implementation processes and outcomes - Provide ongoing support and training to our field leaders to drive performance and maximize our program's value to our clients Management Information Systems - Define and execute the company's technology strategy, ensuring alignment with business goals and objectives. - Lead the development and implementation of enterprise-wide systems, including applicant tracking, payroll processing, operational data gathering, and business intelligence platforms. - Ensure data security and privacy compliance across all technology solutions. - Manage vendor relationships and contracts to ensure optimal performance and value - Collaborate with business leaders to identify technology needs and opportunities for innovation - Lead development and project teams to ensure timely and effective delivery of technology solutions. Show less
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SIMOS Insourcing Solutions
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United States
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Business Consulting and Services
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400 - 500 Employee
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Director Of Implementation
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Aug 2018 - Feb 2021
- In conjunction with sales, develop, plan, and execute new account deployment strategies to enhance performance of clients’ operational metrics- Monitor and document implementation milestones and outcomes throughout the implementation process to ensure adherence to established client expectations- Coordinate with internal and external stakeholders to ensure thorough understanding of operational requirements and execution of the implementation strategy- Develop, analyze, and implement business best practices, operational improvement initiatives, and innovative strategy enhancements- Facilitate post-implementation reviews and correction of errors are administered into the team’s best practices Show less
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Project Manager
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Oct 2014 - Aug 2018
- Assess/evaluate client requirements against scope of project, manage project plan and schedule- Assign task owners and ensure timeline and project list execution- Organize internal and external project update communication- Ensure customer satisfaction through follow up, client responsiveness, and thorough communication- Responsible for managing client expectations- Create and monitor internal and external operational reporting tools- Manage multiple clients/projects simultaneously- Ensure timely completion of all necessary documentation- Provide training on internal procedures and expectations Show less
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Performance Supervisor
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May 2014 - Oct 2014
- Supervise staff and operations in a distribution and order fulfillment environment- Plan and assign daily work, train employees and have authority for discipline and performance based decisions- Responsible for maintaining performance quality standards and productivity goals- Oversee daily activities of employees working in various areas to ensure daily work volume meets customer expectations- Develop methods for improving operating conditions and implementing procedures/policies- Lead and control activities of 25-50+ temporary associates in multiple job functions- Take precautions to protect warehouse contents against loss- Ensure a strong safety awareness and safety culture- Retain and review warehouse documents and business metrics- Communicate with SIMOS Operations Manager and HR on matters of employee discipline, safety, attendance and policy related matters Show less
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SIMOS Insourcing Solutions
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United States
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Business Consulting and Services
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400 - 500 Employee
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Intern
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May 2008 - May 2009
• Conducted research and provided assistance for prospects in need of improving operational efficiencies • Created sales reports that provided insight to company productivity and trending • Developed relationships with customers by actively listening and understanding needs and following through on commitments • Conducted research and provided assistance for prospects in need of improving operational efficiencies • Created sales reports that provided insight to company productivity and trending • Developed relationships with customers by actively listening and understanding needs and following through on commitments
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Education
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2009 - 2013
Auburn University
Bachelor of Business Administration (BBA), Marketing & International Business
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