Cam Tran
Program Manager, Customer Success at Envoy- Claim this Profile
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Bio
Experience
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Envoy
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United States
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Technology, Information and Internet
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200 - 300 Employee
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Program Manager, Customer Success
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Jul 2022 - Present
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SEPHORA
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France
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Retail
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700 & Above Employee
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Senior Business Analyst, Labor and Workload Planning
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May 2022 - Jul 2022
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Business Analyst, Labor Planning
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Dec 2017 - May 2022
•Provided direction and reporting on staffing and scheduling, average hourly rates, and payroll management to over 500 stores. •Managed model for allocation of labor by store, which included performing detailed analysis of trends on sales and hours by role. •Synthesized data from a variety of sources to create effective reporting for stores and to present digestible metrics and recommend actions to executives. •Executed calculation, load, and adjustments of payroll data into Dayforce… Show more •Provided direction and reporting on staffing and scheduling, average hourly rates, and payroll management to over 500 stores. •Managed model for allocation of labor by store, which included performing detailed analysis of trends on sales and hours by role. •Synthesized data from a variety of sources to create effective reporting for stores and to present digestible metrics and recommend actions to executives. •Executed calculation, load, and adjustments of payroll data into Dayforce, a workforce management system. •Developed and led the implementation of companywide initiatives in Dayforce that enhanced store usability for sales and payroll forecasting and streamlined staffing and scheduling tools and processes. •Consistently collaborated cross functionally to align on business solutions and drive efficiencies.
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PwC
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Professional Services
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700 & Above Employee
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Experienced Assurance Associate
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Jun 2016 - Dec 2017
San Francisco, California, United States
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Assurance Associate
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Jan 2016 - Jun 2016
San Francisco • Performed audit work for both public and non-public clients under PCAOB and AICPA, respectively, with clients in the retail, hospital, software and internet, university, and government utilities industry o Performed walkthrough and controls testing, under Sarbanes Oxley 404 for public companies, as well as substantive testing o Focused specifically on revenue recognition and inventory and performed analytics and reviewed quarterly and year-end financial statements •… Show more • Performed audit work for both public and non-public clients under PCAOB and AICPA, respectively, with clients in the retail, hospital, software and internet, university, and government utilities industry o Performed walkthrough and controls testing, under Sarbanes Oxley 404 for public companies, as well as substantive testing o Focused specifically on revenue recognition and inventory and performed analytics and reviewed quarterly and year-end financial statements • Extensive project management experience through the coaching of staff associates on audit procedures, specific testing, leadership and growth, etc. • Worked closely with PwC specialists and PwC teams nationally and internationally to meet audit requirements • Interfaced and collaborated with clients to build an effective relationship and to ensure quality work and documentation • Developed and implemented processes to minimize inefficiencies and streamlined audit procedures and documentation • Worked extensively with Microsoft Excel to transform data into presentable documentation and solutions
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PwC
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Professional Services
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700 & Above Employee
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Core Assurance Intern
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Jul 2014 - Aug 2014
San Francisco • Reviewed and tied-out quarterly and year-end financial statements including substantiating the accuracy of figures and evaluating the level of comfort client documents • Collaborated with the engagement team and client to create resolutions to testing issues • Performed analytical testing of balance sheet line items, including assessing and documenting the reasonableness of quarterly, yearly, and year end fluctuations
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Student Accountant
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Jan 2014 - Mar 2014
Cal Poly, San Luis Obispo • Assisted in providing pro bono representation to tax payers in tax disputes with the IRS • Educated low income taxpayers about their rights and responsibilities
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Director of Community Relations
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Mar 2013 - Mar 2014
California Polytechnic State University, San Luis Obispo • Coordinated various volunteer activities and events around the San Luis Obispo community for the members of CPAC
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CalCPA
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United States
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Non-profit Organizations
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100 - 200 Employee
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Campus Ambassador of Cal Poly, SLO
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Jan 2013 - Dec 2013
San Luis Obispo, California Area • Worked closely with the President of the central coast chapter of CalCPA and the Cal Poly Accounting Club to bring resources to accounting students • Coordinated financial literacy presentations with high schools around San Luis Obispo to help youth make informed and effective decisions with their financial resources
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Aikido Kenkyukai International, USA
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United States
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Spectator Sports
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1 - 100 Employee
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Accounting Internship
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Jun 2012 - Jul 2012
Santa Barbara, California Area • Managed day to day finances through extensive use of QuickBooks and maintained and promoted the non-profit through various social media accounts that contributed to the continued success of the business • Worked closely with the Executive Director/Head Instructor to improve office efficiency and effectiveness by implementing new organizational and time management strategies
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American Red Cross
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United States
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Non-profit Organizations
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700 & Above Employee
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Volunteer Receptionist
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Jul 2011 - Sep 2011
Santa Barbara, California Area •Assisted community members to partake in various activities and classes to be better prepared for disasters
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Education
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California Polytechnic State University-San Luis Obispo
Master of Science in Accounting, Financial Accounting -
California Polytechnic State University-San Luis Obispo
Bachelor's Degree, Business Administration: Concentrating in Accounting, Minoring in Philosophy -
Santa Barbara City College
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Dos Pueblos High School
GPA: 4.1