Experience

Hotel Rottnest

• Australia
• Hospitality
• 1 - 100 Employee

• Sous Chef

  • Oct 2020 - Jan 2022



Deadman Espresso

• Australia
• Food and Beverage Services

• Larder Chef

  • Jan 2018 - Sep 2019

  - Responsible for the larder section in breakfast and lunch shifts. - Responsible for the main section in breakfast and lunch shifts when the chef is not available. - Responsible for ordering and management of suppliers. - Responsible for the kitchen during the chef’s leavings. - Enforcing WHS in the workplace. - Responsible for the larder section in breakfast and lunch shifts. - Responsible for the main section in breakfast and lunch shifts when the chef is not available. - Responsible for ordering and management of suppliers. - Responsible for the kitchen during the chef’s leavings. - Enforcing WHS in the workplace.



Logytech Mobile

• Colombia
• Retail
• 1 - 100 Employee

• Operations Coordinator

  • Jan 2016 - Jan 2017

   Coordinating Claro Mobile sales operation, leading the interaction between support areas (training, quality, and reporting) and operation.  Responsible for manage indicators, developing, implementing and following strategies for the fulfillment of the goals.  Tracking the staff in charge, looking for the improvement of all people around the campaign.  Making forecast and looking for the accomplishment of the budget  Thinking and implementing strategies to reach the management’s targets.  Ensuring all the reports sent with quality and accuracy to stakeholders.



Xerox

• United States
• Business Consulting and Services
• 700 & Above Employee

• Management Control Coordinator

  • Feb 2013 - Jan 2016

   Managing all company’s reports, for campaigns and support areas through a team of analysts involved in all the operations. Leading the workforce team and all the reporting process, addressed the analysis of KPI’s and developing the workflow of the operations. Working head to head with campaign managers in action plans focused on the improvement and growth of the gross margin. Analyzing databases, looking to find better ways to work with, improving the effectivity of the registers.

• Management Control Analyst

  • Oct 2009 - Feb 2013

   Making and keeping up to date all the reports for Movistar homes sales, matching them with requirements from the stakeholders. Tracking sales and using them as input in the billing process. Following the agent’s performance through the reports based on their transactions. Developing head by head with the campaign coordinator strategies towards the improvement of the sales and KPIs of the agents and operations. Using daily as a principal tool of work Microsoft excel, making reports based on the automation of them through macros and connections with databases hosted in access.