Camille Protano-Frank, SHRM-CP

Senior HR Talent and Communications Manager at Mitsubishi HC Capital America, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area

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Experience

    • United States
    • Financial Services
    • 100 - 200 Employee
    • Senior HR Talent and Communications Manager
      • Oct 2021 - Present

      Norwalk, Connecticut, United States

    • HR Talent and Communications Manager
      • May 2019 - Oct 2021

      Norwalk, Connecticut

    • HR Compliance & Communications Administrator
      • Jul 2018 - May 2019

      Norwalk, CT

    • United States
    • Financial Services
    • 700 & Above Employee
    • Senior Communications Manager
      • Feb 2015 - Jul 2017

      Norwalk, CT Delivered global strategic communications to inform, engage and connect employees. Recognized in 2017 with a team Chairman’s award, the company’s highest honor, for delivering high-impact communications to as many as 40,000 employees undergoing transition throughout GE’s $200 billion asset divestiture of GE Capital. - Developed and executed communication plans leveraging a variety of mediums including email, print, intranet, PowerPoint, video, digital signs, meetings and events -… Show more Delivered global strategic communications to inform, engage and connect employees. Recognized in 2017 with a team Chairman’s award, the company’s highest honor, for delivering high-impact communications to as many as 40,000 employees undergoing transition throughout GE’s $200 billion asset divestiture of GE Capital. - Developed and executed communication plans leveraging a variety of mediums including email, print, intranet, PowerPoint, video, digital signs, meetings and events - Partnered with Human Resources to communicate annual benefits open enrollment, performance development, training and transition services information - Provided communications counsel and support to functional managers and staff who were communicating with key internal target audiences - Handled development and distribution of 15 – 20 organizational announcements per month

    • Program Manager, Internal Communications, COEs
      • Nov 2011 - Feb 2015

      Norwalk, CT - Planned, researched, wrote and edited content for organization-wide emails, intranet articles, town halls, videos, posters and digital signs - Coordinated the execution and led the analysis of a four-month long global employee research project at 17 office sites to help leadership better understand how employees want to be communicated with and by whom, and helped develop and execute an 8-point action plan - Provided communications support for performance management, annual employee… Show more - Planned, researched, wrote and edited content for organization-wide emails, intranet articles, town halls, videos, posters and digital signs - Coordinated the execution and led the analysis of a four-month long global employee research project at 17 office sites to help leadership better understand how employees want to be communicated with and by whom, and helped develop and execute an 8-point action plan - Provided communications support for performance management, annual employee survey and new hire orientation programs - Managed global employee Health & Wellness program communications - Initiated and oversaw the installation of digital screens at headquarters site as a simplification, productivity, cost reduction and eco-friendly option to posters - Engaged frequently with 19 global office coordinators to drive local communication, connect all employees and have feedback loop

    • Marketing Communications Collateral Analyst
      • Oct 2010 - Nov 2011

      Norwalk, CT -Helped design and develop commercial material to support business unit, both corporate level and asset management level -Worked with outside vendors to manage the creation and delivery of materials -Contributed to design considerations and collaborated on information architecture recommendations to create final advertising/branding strategy -Provided writing and management support to the creation of press releases -Supported Chief Marketing Officer in speechwriting efforts

    • Market Research Associate/Analyst
      • Apr 2005 - Oct 2010

      Norwalk, CT -Supported the management and execution of the Net Promoter Score program and voice of customer research strategy -Assisted with qualitative and quantitative project management, including questionnaire design and implementation, monitoring data collection, data analysis, verbatim coding, report writing, and executive presentation design -Promoted from Analyst to Associate in 2006

    • Program Coordinator, Commercial Programs
      • Jun 2003 - Apr 2005

      Stamford, CT -Managed two internal Lead Sharing programs and a top customer program -Coordinated communications, reporting, analysis and campaigns -Prepared customer account plans, dashboards and corporate reports

    • Project Coordinator, Market Research
      • Oct 2002 - Jun 2003

      Stamford, CT -Coordinated the creation of a post transaction customer survey plan, executed the surveys, automated the process, and provided analysis -Assisted with multiple internal and external event surveys from creation to execution, including deployment at several conventions and events

    • Project Coordinator, North America Customer Events
      • May 2001 - Oct 2002

      Stamford, CT -Arranged logistics for more than 25 customer events, trade shows and sales team conferences throughout North America. Handled all aspects of events including project management of outside vendors, budget management, customer communications and on-site organizational management

    • Project Coordinator, Pedestal Program
      • Aug 2000 - May 2001

      Stamford, CT -Assisted with the development and coordination of a broker incentive program, including preparation and distribution of monthly volume statements, maintenance of database, and internal and external program communication

    • Program Coordinator, Marketing and Risk Management
      • Jan 2000 - Aug 2000

      Stamford, CT -Risk: Arranged daily Credit Committee reviews and coordinated receipt and distribution of credit requests submitted for approval -Marketing: Coordinated the distribution of volume statements, product bulletins and letters to brokers and assisted in trade show planning and execution

    • Executive Assistant, US Investments/Quality
      • Feb 1998 - Jan 2000

      Stamford, CT -Provided administrative support to Senior Vice President and team -Created detailed presentations, prepared organization charts, coordinated meetings, conference calls, special projects

    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Communications Assistant
      • Nov 1997 - Feb 1998

      -Coordinated administrative projects for communications team and assisted with planning of Tenneco Annual Leadership Meeting -Acknowledged in CEO’s book: High Standards, Hard Choices : A Ceo's Journey of Courage, Risk, and Change (released 1/2000)

    • United States
    • Financial Services
    • 700 & Above Employee
    • Executive Assistant/ Senior Administrative Assistant, Transamerica Leasing business
      • Dec 1994 - Nov 1997

      Purchase, NY -Promoted to Executive assistant in 1996 -Developed presentation graphs for senior executive presentations, assimilated newspaper articles into briefings, assisted CFO with online research projects

    • Corporate Relations Intern, Transamerica Leasing business
      • Jun 1993 - Dec 1994

      Purchase, NY -Assisted with writing and researching articles for company newsletter, worked on layout, interacted with design studio and printer to coordinate production of artwork

    • Public Relations Intern
      • May 1993 - Sep 1993

      Mount Kisco, NY -Interacted with national media via phone -Helped compose and distribute press releases

Education

  • Fairfield University
    M.A., Communication
    2009 - 2013
  • Pace University - Lubin School of Business
    B.B.A., Marketing / Management
    1989 - 1994
  • Cornell University ILR School
    Certificate, Human Resources Management
    2018 - 2018
  • GE Crotonville
    Leadership Development Program
    2013 - 2013

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