Experience

HostPapa

• Canada
• IT Services and IT Consulting
• 100 - 200 Employee

• Web Specialist

  • Jul 2020 - Present



Hostgator.com

• United States
• Technology, Information and Internet
• 100 - 200 Employee

• Web Advisor

  • May 2018 - May 2020

  Responsibilities: - Assisted customers in fixing website and email issues - Sales on different web hosting products Skills: Knowledgable on use of Wordpress, Cpanel, Cloud platform, WHM, DNS, PHP, SSL Email Marketing ( Constant Contact) Responsibilities: - Assisted customers in fixing website and email issues - Sales on different web hosting products Skills: Knowledgable on use of Wordpress, Cpanel, Cloud platform, WHM, DNS, PHP, SSL Email Marketing ( Constant Contact)



inspiro

• Philippines
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Quality Assurance Specialist

  • Mar 2017 - Apr 2018

  Responsibilities: • Maintain and develop quality audit processes • Review, confirm and report compliance with procedure requirements • Ensure standards are met by creating analyses, scorecards, and by sharing the audit results on a defined frequency • Creates error trend analysis, scorecards and propose immediate action plans to operations • Leads and performs quality inspection, documents findings by following required audit processes and procedures, provides trend analysis, and participates in audit calibration processes where required • Responsible for confirming, managing and improving compliance with International Standard Organization (ISO) and/or quality certifications using Accenture methodology. • Acts as point of contact for updates on policies and procedures • Retain skills in functional area of expertise through frequent "on the role" experiences and ongoing education, training and certification • Takes the lead in R&C audits and other third party audits as necessary Show less



Melbourne IT

• Australia
• Information Technology & Services
• 100 - 200 Employee

• Web Specialist

  • Aug 2015 - Feb 2017

  Manage customers web hostings accounts. Responsible in fixing website and email related issues. Assisted on billing, invoicing, renewals, and refunds. Registered domains and install SSL. Knowledgable in Cpanel platform, Wordpress, SSL, PHP, DNS. Manage customers web hostings accounts. Responsible in fixing website and email related issues. Assisted on billing, invoicing, renewals, and refunds. Registered domains and install SSL. Knowledgable in Cpanel platform, Wordpress, SSL, PHP, DNS.