Experience

2020AVE

• United States
• Retail
• 1 - 100 Employee

• E-commerce Manager and Creative Lead

  • Aug 2017 - Present

  -Hire and manage a team of Marketing Assistants to run social media accounts, upload products, and update website collections-Increased average email campaign open rate from 2% to 50% through strategic segmentation and A/B testing-Create on-brand visual and written content for social media channels, blog, and online ads-Research, plan, and buy merchandise for accessories department and assist in apparel purchasing-Plan and direct photoshoots from conception though completion on-set Show less

• Social Media Marketing Intern

  • Jun 2017 - Aug 2017

  -Created social media content based on what is trending, current promotions, and what is most effective for each platform.-Increased social engagement by analyzing post data to determine what kinds of content are most effective and applying that knowledge to future posts.-Conducted trend research to analyze pop culture topics, celebrity street style, and top hashtags relevant to target market.



Psychic City Vintage

• Owner and Operator

  • Sep 2012 - Present

  -Conceptualized, created, and continue to operate a unique online clothing store -Develop merchandise plan consisting of purchased, upcycled, and hand-made clothing and accessories -Analyze sales and trends in order to provide merchandise to meet target market customer demand -Design content and managed social media marketing accounts -Style, photograph, and upload all products to website -Handle all customer service inquiries, order fulfilment, and shipping -Conceptualized, created, and continue to operate a unique online clothing store -Develop merchandise plan consisting of purchased, upcycled, and hand-made clothing and accessories -Analyze sales and trends in order to provide merchandise to meet target market customer demand -Design content and managed social media marketing accounts -Style, photograph, and upload all products to website -Handle all customer service inquiries, order fulfilment, and shipping



Hidalgo's Cocina & Cócteles

• Server

  • Aug 2011 - Mar 2020

  -Created positive guest experiences by providing excellent customer service and anticipating guests’ needs -Communicated with coworkers to efficiently work as a team and assist each other while working under pressure -Accurately communicated orders to the kitchen through point of sales system, run food to tables, and complete transactions -Created positive guest experiences by providing excellent customer service and anticipating guests’ needs -Communicated with coworkers to efficiently work as a team and assist each other while working under pressure -Accurately communicated orders to the kitchen through point of sales system, run food to tables, and complete transactions



Roadkill Ranch and Boutique

• Intern

  • Jan 2017 - May 2017

  -Created strong visual displays to draw customers into store -Created outfits and modeled for website and social media to boost online sales -Developed business and sales skills through hands on experience -Provided excellent customer service and signed up customers for mailing list to create repeat customers -Entered merchandise into Lightspeed retail point of sale and web system -Created strong visual displays to draw customers into store -Created outfits and modeled for website and social media to boost online sales -Developed business and sales skills through hands on experience -Provided excellent customer service and signed up customers for mailing list to create repeat customers -Entered merchandise into Lightspeed retail point of sale and web system



Pacific Sunwear

• United States
• Retail

• Sales Associate

  • Oct 2015 - May 2016

  -Efficiently handled purchases, returns and exchanges on registers -Facilitated sales by making purchase suggestions and assisting customers on the floor or in the fitting rooms -Maintained stock on the floor and ensured organization -Built visual displays with mannequins, posters, racks and other visual props -Efficiently handled purchases, returns and exchanges on registers -Facilitated sales by making purchase suggestions and assisting customers on the floor or in the fitting rooms -Maintained stock on the floor and ensured organization -Built visual displays with mannequins, posters, racks and other visual props



Aeropostale, Inc.

• Sales Associate

  • Aug 2013 - Jan 2014

  -Trained new employees on registers and oversaw return authorizations -Assisted customers and made purchase suggestions on selling floor -Assisted in building visual displays, restocked merchandise -Trained new employees on registers and oversaw return authorizations -Assisted customers and made purchase suggestions on selling floor -Assisted in building visual displays, restocked merchandise