Event Marketing Manager

• Aug 2023 - Present

Consultant

• Mar 2023 - Aug 2023

Event & Rentals Coordinator

• Feb 2023 - Aug 2023

Agent Experience Coordinator

• Oct 2022 - Feb 2023

First point of contact for Compass offices overseeing the management of the office to ensure everything is running according to Compass office standards. First point of contact for Compass offices overseeing the management of the office to ensure everything is running according to Compass office standards.

Assistant To The Executive Director

• Apr 2021 - Sep 2022

Assist in supervising daily park operational activities including camper arrival and departure procedures, safety property walk throughs and guest inquires. Responsible for growing brand awareness through social media to re-engage the park consumer base. Lead site visits to review event needs and specifications. Coordinate, schedule and communicate rental requests, vendor needs, and available venue amenities to ensure event completion to the client’s specification. Develop and implement processes & procedures to increase operational efficiency. Plan and organize the annual Midsommar Festival and Swedish market. Source and communicate with market vendors about booth sizes and setup procedures. Establish event maps and floor plan to accommodate vendors needs and guest accessibility. Monitor event activities from start to finish and assist in necessary areas. Show less

Operations Intern

• Jul 2020 - Dec 2020

Inspected vacant ready and cleaned rooms to ensure corporate and COVID standards were met. Worked closely with the front desk, and engineering to address resolve guest complaints and concerns issues and concerns. Organized and maintained control of hotel supplies and amenities to minimize theft and misuse. Identified and explained room features to guests. Supplied guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest. Accepted and recorded wake-up calls requests. Processed guest requests, check-outs, and in-room dining orders. Ensured that any outstanding requests or problems from the previous day receive priority and are resolved. Show less

Virtual Event Planner

• May 2020 - Jul 2020

Planned and prepared various events through the Zoom platform. Learned how to host webinars and meetings with breakout rooms. Processed virtual event requests from booking to the event completion. Planned and prepared various events through the Zoom platform. Learned how to host webinars and meetings with breakout rooms. Processed virtual event requests from booking to the event completion.

Staff

• Oct 2019 - Mar 2020

Processed customer payment for the offered services. Exchanged customer tickets for prizes. Fixed and maintained arcade games. Restocked and cleaned golf course and mirror maze. Coordinated and hosted small parties and events. Processed customer payment for the offered services. Exchanged customer tickets for prizes. Fixed and maintained arcade games. Restocked and cleaned golf course and mirror maze. Coordinated and hosted small parties and events.

Shift Lead

• Feb 2019 - Oct 2019

Supervised and trained baristas on Starbucks drink recipes. Updated and maintained location inventory and coordinated alternate disposable methods. Created custom location exclusive beverages to increase campus camaraderie. Restocked and cleaned workspace. Processed customer payment. Addressed and assisted customer concerns.

Barista

• Sep 2018 - Feb 2019

Created customer requested beverages per Starbucks corporate standards. Restocked and maintained clean work spaces. Processed customer payments.

Internship

• Jun 2019 - Jun 2019

Worked and maintained the main will-call ticket trailer. Helped customers with ticket questions over the phone. Coordinated with corporate hospitality to direct VIP customers to the correct concourse. Packed and labeled VIP tickets, player passes, and online orders for pickup. Processed ticket sales throughout event. Worked and maintained the main will-call ticket trailer. Helped customers with ticket questions over the phone. Coordinated with corporate hospitality to direct VIP customers to the correct concourse. Packed and labeled VIP tickets, player passes, and online orders for pickup. Processed ticket sales throughout event.

Cashier

• Jun 2018 - Aug 2018

Created customer requested beverages per Starbucks corporate standards. Provided customer service to meet Disney cast member standards. Restocked and cleaned work space as needed. Processed customer payment. Created customer requested beverages per Starbucks corporate standards. Provided customer service to meet Disney cast member standards. Restocked and cleaned work space as needed. Processed customer payment.

Cashier

• Aug 2014 - Aug 2015

Volunteered as a cashier in concession stands at the Rose Bowl for various events including concerts, soccer games, and UCLA football games. Handled manual and computerized money transactions. Volunteered as a cashier in concession stands at the Rose Bowl for various events including concerts, soccer games, and UCLA football games. Handled manual and computerized money transactions.