Software QA & Release Analyst

• Nov 2022 - Present

Teacher of Manual & Automation Testing

• May 2021 - Present

Manual and Automation Testing Training, including tools like Selenium, Jira and TestRails. Manual and Automation Testing Training, including tools like Selenium, Jira and TestRails.

Senior Quality Analyst

• Aug 2021 - Oct 2022

My responsibilities with MoCo include: 1. Responsible for developing and supporting the planning, design, and execution of test plans, test scripts, and process plans for projects. 2. Ensure that all tests are fully aligned with User Stories and Story Points from the development team. 3. Implement and monitor test scripts to assess functionality, reliability, performance, security and quality of the MoCo platform and products. 4. Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved. 5. Identify and remedy defects within the production process. 6. Compile and analyze statistical data. 7. Ensure that user expectations are met during the testing process and investigate customer complaints and product issues. 8. Maintain the test automation processes and test applications and toolsets 9. Maintain quality assurance policies and procedures and ensure ongoing compliance with quality and industry regulatory requirements. Show less

Senior Software QA Engineer

• Jul 2017 - Aug 2021

Responsible for: - Responsible for overall test plan design and processes, applying, articulating, and constructing business-specific end-to-end scenarios, and defining standards for the development of test scripts, deployment, and reuse. - Specify the test environment for whole life-cycle testing and ensure it reflects business requirements for execution. - Consult with key business stakeholders to ensure application design is optimized for testabilityAllocate and coordinate test schedules, work, and resource plans; manage the progress of all activities against the plan, managing own deliverables and that of others to meet delivery deadlines. - Provide quality assurance evaluation estimates on various projects, including the ability to execute the vision, goals, and direction of a team. - Diagnose problems and probe underlying issues to generate multiple potential solutions. - Can proactively anticipate and prevent problems, facilitate buy-in, and guides the implementation of corrective and/or preventive actions for complex issues. - Creates quality assurance procedures and user instructions to ensure a reusable process and tools approach. - Define and implement quality process improvements and metrics focused on defect prevention. - Advise on risk assessment and risk management strategies for projects or release levelInput into proof of concept exercises and assist sales with pre-sales collateral. - Automated Testing development, management, and strategy about technologies involved; - Manual Test plan and execution; - Test cases writing, when necessary; - Measuring the results of each test cycle;Technologies used​: Jira, Ghost Inspector, Cypress, Travis, Postmark, Postman, BlazeMeter, TestRail. Show less

Scrum Master

• Jan 2018 - Jul 2021

My responsibilities with Transpoco include:- Guiding the team on dailies, retrospective and planning;- Helping the team to understand, testing and deliver our best;- Communicate with the support time to understand better how the customer use the system;- Helping the Product Owner to prioritise the backlog and to do the assessment the production issues; - Helping the company to define and track the OKRs (Objective Key Results), the annual planning of the strategy of the company;I helped Transpoco, mainly the Tech Team, to define a better structure of the team, including SCRUM and best practices of Agile. I introduced planning poker to better estimate the tasks, I started to measure some metrics and involve the team to understand what we are doing and what we can do better for the customer. And also, I am responsible for the continuous improvements of the company, proposing ideas, hearing people and getting them involved to resolve problems. Show less

Computer Science Professor

• Jul 2015 - Feb 2017

Taught disciplines such as: Introduction to Computing, Programming Languages, Computer Ethics, Software Engineering. Taught disciplines such as: Introduction to Computing, Programming Languages, Computer Ethics, Software Engineering.

Senior IT Project Manager

• Dec 2011 - Feb 2017

- Managed the overall schedule by ensuring that work is allocated to adequate resources and completed on time and within budget;- Identified, managed and solved key issues;- Proactively managed the scope by ensuring that only what has been agreed upon is provided, including the requested changes that have been approved;- Proactively disseminated project information to stakeholders;- Identified, managed and mitigated project risks;- Ensured that the solution had an acceptable quality;- Defined and obtained the appropriate metrics to get a correct view of the project progress and the quality of the delivered deliverables.SUCCESSFUL PROJECTS: 1. AutomasterAutomaster is the small, medium and large wholesale / retail managementsoftware approved for various fiscal printers. Meeting tax obligations such as SPED. Sales, purchases, inventory, bills to pay and receive, all in one place.2. DinamicoDinamico is the small and medium wholesale / retail management software approved for various fiscal printers. Meeting tax obligations such as SPED and TEF. Sales, purchases, inventory, bills to pay and receive, all in one place.3. Flow AutomationWas a system developed for a company, which was responsible for integrating the entire process of this. From the capture of leads, your business prospect, customer service, financial and support.4. DincashAccepted by the market as the first store front software in Brazil, Dincashwas built with Java technology and 100% compatible with the web environment, thus allowing access and control of information both locally and remotely. Dincash has the fastest selling stream on the market, with an easy-to-use, agile and easy-to-learn interface.5. Otto AssistentI participated in the beginning of the project, his writing, design approval and contraction team. Otto Financial Assistant is a solution created to solve your finances, through a super intelligent interaction, easy, fun and that helps you when you need it. Show less

QA Manager

• Jan 2011 - Dec 2011

Responsibilities: - Devise procedures to inspect and report quality issues;- Monitor all operations that affect the quality;- Supervise and guide inspectors, technicians and other staff;- Assure the reliability and consistency of production by checking processes and final output;- Appraise customers’ requirements and make sure they are satisfied;- Report all malfunctions to production executives to ensure immediate action;- Facilitate proactive solutions by collecting and analyzing quality data;- Review current standards and policies; - Keep records of quality reports, statistical reviews and relevant documentation; - Ensure all legal standards are met;- Communicate with external quality assurance officers during on-site inspections. Show less

Senior Software Test Analyst

• Jan 2010 - Jan 2011

- Identified the Target Test Items to be evaluated by the test effort;- Developed Automated Testing;- Wrote test cases;- Evaluated the results of each test cycle;- Technologies used: TDD, Seleniun, TestComplit, TestLink, Jira, Redmine.

Computer Science Professor

• Aug 2008 - Aug 2009

Taught disciplines such as: Programming Logic, Programming Languages, Software Engineering. Taught disciplines such as: Programming Logic, Programming Languages, Software Engineering.

Customer Service Representative

• Mar 2008 - Jan 2009

Responsibilities: - Respond to customer requests by phone - Identify possible technical problems - Register problems in the management tool - Propose process improvements - To help professor with technical problems during the transmission of satellite classes. - To provide students with visual audio materials Responsibilities: - Respond to customer requests by phone - Identify possible technical problems - Register problems in the management tool - Propose process improvements - To help professor with technical problems during the transmission of satellite classes. - To provide students with visual audio materials

Computer Science Professor

• Feb 2008 - Aug 2008

Taught disciplines such as: Programming Logic, Programming Languages, Software Engineering. Taught disciplines such as: Programming Logic, Programming Languages, Software Engineering.

Customer service

• Feb 2007 - Mar 2008

Responsibilities: - Respond to customer requests by phone - Identify possible technical problems - Register problems in the management tool - Propose process improvements Responsibilities: - Respond to customer requests by phone - Identify possible technical problems - Register problems in the management tool - Propose process improvements