Experience

MageMontreal - Adobe Solution Partner

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Vice President Operations

  • Nov 2022 - 1 year 2 months

  Montréal, Québec, Canada

• Director Project Management Office

  • May 2022 - Dec 2022

  Montreal, Quebec, Canada



MERGE

• United States
• Marketing Services
• 500 - 600 Employee

• Director of Project Management, B2B SaaS implementation Consulting

  • May 2020 - Apr 2022

  Montreal, Quebec, Canada Talent hiring & onboarding : - Hiring process : In charge of the entire hiring process (job definition, interview, selection of candidates) - PMO onboarding : Establish onboarding process for new talents Team management : - Manage a team of 8 project managers (from performance review to career development) - Team cohesion : coordinate team building activities to build cohesion - Career development : Secure funding and plan training for the Project Management team -… Show more Talent hiring & onboarding : - Hiring process : In charge of the entire hiring process (job definition, interview, selection of candidates) - PMO onboarding : Establish onboarding process for new talents Team management : - Manage a team of 8 project managers (from performance review to career development) - Team cohesion : coordinate team building activities to build cohesion - Career development : Secure funding and plan training for the Project Management team - Project follow up : Lead PMO scrums and weekly 1-to-1 sessions with each project manager to provide guidance & feedback Project management & strategy : ⁃ Allocate resources based on client needs and company objectives for B2B Saas implementations ⁃ Provide data governance on project management softwares ⁃ Review financial targets with the leadership team ⁃ Report on leadership team improvement projects Process improvement : - Define and implement business process for the B2B Saas implementations consulting services - Create guidelines for SLAs - Implement sales best practices (quote template, sales guide, client success stories) - Streamline accounting reporting process to save time and lower risk of mistakes Tools / technology optimization : - Lead continuous assessment and optimisation initiatives of the consulting services (tools, technology) - Develop in house adoption of automation softwares (Stack Moxie, Workato) Accomplishments include: ■ Growing the PM team from 2 to 8 project managers within a year while maintaining service quality. ■ Increasing client renewals by 25% between the first part of 2020 and the second part of 2020 despite the pandemic ■ Reducing the onboarding process for new talents from 3 months to 6 weeks

• Senior Project Manager

  • Nov 2019 - Apr 2020

  Montreal, Quebec, Canada

• Project Manager

  • May 2019 - Oct 2019

  Montreal, Quebec, Canada



TRAFFIX

• Canada
• Truck Transportation
• 400 - 500 Employee

• Senior Sales Executive, Supply chain projects

  • 2018 - 2019

  Montreal, Canada Area As a senior sales executive, I identify opportunities for supply chain optimization, special projects, and offer information, support, and guidance to my clients. I upsell a portfolio of 15 existing clients. I research distribution trends and analyze opportunities to develop strategies and budgets for customized logistics projects and ensure their profitable execution by efficiently managing operations. Accomplishments include: ■ Signing up high volume clients such as Odem… Show more As a senior sales executive, I identify opportunities for supply chain optimization, special projects, and offer information, support, and guidance to my clients. I upsell a portfolio of 15 existing clients. I research distribution trends and analyze opportunities to develop strategies and budgets for customized logistics projects and ensure their profitable execution by efficiently managing operations. Accomplishments include: ■ Signing up high volume clients such as Odem International and Groupe PR International Show less



Delmar International Inc.

• Canada
• Truck Transportation
• 400 - 500 Employee

• Customer Relationship Manager, Supply chain projects

  • 2017 - 2018

  Montreal, Canada Area While supervising high-volume shipments transported by air, ocean, intermodal, and truck for major accounts I managed $1.2M in annual import and export profit. I also pioneered special projects. I brokered customs arrangements, managed warehousing operations, and built clients relationships that enabled clear communication and prompt resolution of complications. To support clients objectives, I provided expertise and advice for optimizing purchasing terms and overcoming supply chain challenges… Show more While supervising high-volume shipments transported by air, ocean, intermodal, and truck for major accounts I managed $1.2M in annual import and export profit. I also pioneered special projects. I brokered customs arrangements, managed warehousing operations, and built clients relationships that enabled clear communication and prompt resolution of complications. To support clients objectives, I provided expertise and advice for optimizing purchasing terms and overcoming supply chain challenges by suggesting process improvements. Accomplishments include: ■ Lowering procurement costs $34K by advising on Incoterms. ■ Supporting major clients, including: Pajar, Accent Home, Soucy International, Artitalia, Diesel Canada, Zara Canada, and Browns Shoes. Show less



C.H. Robinson

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Carrier Representative, supply chain projects

  • 2016 - 2017

  Montreal, Canada Area While a carrier representative for C.H. Robinson, I directed logistics for high-volume clients, including Dollarama, Subway, and Kruger. Leveraging sustainable relationships with carriers allowed me to deliver exceptional service to clients and I achieved on-time and on-budget delivery of clients projects by supervising teams and efficiently addressing any challenges. I also achieved certifications for the transportation of fresh products and Hazmat goods. Accomplishments… Show more While a carrier representative for C.H. Robinson, I directed logistics for high-volume clients, including Dollarama, Subway, and Kruger. Leveraging sustainable relationships with carriers allowed me to deliver exceptional service to clients and I achieved on-time and on-budget delivery of clients projects by supervising teams and efficiently addressing any challenges. I also achieved certifications for the transportation of fresh products and Hazmat goods. Accomplishments include: ■ Overseeing $540K CAD monthly supply chain on behalf of Subway Canada. ■ Enabling growth for dependable carriers from owner-operator to a fleet Show less



Holt Renfrew

• Canada
• Retail
• 700 & Above Employee

• Sales Representative, high-end wear

  • Jul 2016 - Aug 2016

  Montreal, Canada Area • Assess clients needs and cross sell • Process payments via checks, cash and store or other credit cards • Build productive trust relationships with clients • Document sales by creating or updating clients profile records



Grand Prix Miniatures

• Sales Representative, Formula 1

  • Jun 2015 - Jul 2015

  Montreal, Canada Area • Sold Mercedes, Ferrari, Lotus and McLaren items during the Formula 1 in Montreal



TC Events association, Sports Association

• President and Founder, Sport Association

  • Sep 2013 - Jul 2014

  Lyon Area, France • Operated the university National Athletics Championships project, which resulted in 1,000+ attendees • Solicited sponsors and coordinated the logistics • Performed budget management and prepared external and internal promotions of events



Maison 123

• France
• Textile Manufacturing
• 100 - 200 Employee

• Sales Executive, High-end wear

  • Jan 2013 - Jul 2014

  Lyon, France • Advise clients and collaborate on the merchandising • Upsell regular clients • Provide honest feedback to clients to increase satisfaction and word of mouth



Université Claude Bernard Lyon 1

• France
• Higher Education
• 700 & Above Employee

• Teaching Assistant, German (written &

  • Sep 2012 - Jul 2014

  Lyon Area, France • Instruct and mark German lab sessions • Lead practice sessions with 35 students attendees