Experience

WNDR Museum

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Ambassador/Docent

  • Aug 2018 - Present

  Function as the ultimate guide to museum guests and work collaboratively to build a culture of creative and operational excellence. • Responsible for delivering a welcoming, convivial, and rewarding guest experience throughout the museum • Facilitate guest interactions with museum exhibits to provide immersive engagement, across the museum floor, to diverse visitors of all ages • Provide top-notch customer service, both in person and via email correspondence, including responding to and fulfilling donation requests from not-for-profit organizations and fundraising entities • Fulfill administrative responsibilities on an as-needed basis Show less



Educational Networks, Inc.

• United States
• Software Development
• 1 - 100 Employee

• Regional Sales Representative and Trainer

  • Oct 2006 - Nov 2016

  Responsible for prospecting new business opportunities within the Chicago metro area/Midwest market and conducting on-site sales presentations, information sessions, and group trainings to Pre-K through 12 administrators, IT/tech coordinators, teachers, parents, Local School Councils and other key stakeholders and decision-makers on the SchoolSitePro software and website design/web hosting services offered by Educational Networks. Chicago Public Schools were the primary clients within the Chicago market, with a growing market share amongst private and parochial schools across the greater Midwest. •Provided sales presentations and all relevant information to interested schools regarding products and services offered by Educational Networks •Followed up on internal sales leads and independently generated new sales opportunities (cold calling) •Served as the primary local point of contact for both prospective and existing customers •Maintained contact records documenting all client communication and activity via an internal CRM system •Conducted on-site trainings of teachers and administrative staff once a subscriber’s website was launched and fully operational Show less



Coldwell Banker Rental Division | Chicago

• United States
• Real Estate
• 1 - 100 Employee

• Licensed Leasing Agent

  • Sep 2011 - Jul 2016

  Responsible for working with Rental Division clients (formerly Chicago Apartment Finders), both property owners and prospective renters, to match renters with an ideal living space based upon their outlined criteria. •Provided full and complete dual-agency to meet the needs of both the property owner and the prospective renter •Met and pre-screened prospective rental clients to determine their budget and housing needs •Identified suitable units and scheduled showings based upon client schedules •Processed rental applications of prospective renters, including appropriate handling of sensitive/confidential identity data (social security numbers, income and employment information, etc.) •Planned and conducted open house events to effectively market available rental units •Built and increased the company's rental inventory by researching and identifying potential new units/new property owners •Followed up with past renters at the end of their lease period to determine their current housing needs Show less



Dyson

• Singapore
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Territory Sales Manager

  • May 2003 - Oct 2006

  Responsible for managing all sales functions - including new business development, product training, in-store demonstrations/sales events, and store-level merchandising - within a designated territory (Midwest region) consisting of 300+ retail doors to develop and increase Dyson vacuum cleaner sales. Account breakdown was 85% major national retailers across all channels and 15% local independent appliance / electronics / vacuum cleaner dealers. •Met and exceeded designated sales goals via cyclical sales calls and ongoing product trainings/demonstrations •Developed new sales opportunities through cold calling as well as via follow-up of internal sales leads within a defined territory •Conducted regional and store-based training sessions with retail sales personnel across all levels •Documented all aspects of client communication and the client/vendor relationship via the Dyson CRM process •Implemented sales goals at the store level, including merchandising and fulfillment of negotiated contracts by retailer •Analyzed POS by store to set sales goals and develop field marketing events to further drive retail sales Show less



TracFone Wireless, Inc.

• United States
• Telecommunications
• 500 - 600 Employee

• Field Sales Representative/Field Sales Manager

  • May 2000 - Feb 2003

  Responsible for new product launches within an assigned territory to create brand awareness and build sales of TracFone Wireless communications products. Account base consisted of electronic specialty and mass merchandising retailers. Upon promotion to the position of Field Sales Manager, managed a team of 7 Field Sales Representatives over a multi-state territory. •Created and implemented incentive programs and on-site marketing events to further drive retail sales •Met and exceeded monthly/quarterly/annual sales goals through field activity (scheduled sales calls and cold calling) •Developed and maintained positive vendor/customer relationships in order to establish a distinctive brand image •Coordinated and managed overall training, merchandising, event management and sales support at the retail level Show less



Mosaic North America

• United States
• Advertising Services
• 700 & Above Employee

• Regional Manager

  • Dec 1996 - May 2000

  Responsible for managing and administrating client merchandising programs, providing sales support and creating brand awareness. Projects included men’s and women’s apparel, consumer products, computer hardware and software. •Managed a team of 100+ merchandising and demonstration representatives within an 11 state territory •Implemented client marketing programs and promotions •Communicated with Account Team via weekly and monthly reports Responsible for managing and administrating client merchandising programs, providing sales support and creating brand awareness. Projects included men’s and women’s apparel, consumer products, computer hardware and software. •Managed a team of 100+ merchandising and demonstration representatives within an 11 state territory •Implemented client marketing programs and promotions •Communicated with Account Team via weekly and monthly reports



Reebok

• United States
• Manufacturing
• 700 & Above Employee

• Field Visual Merchandising Representative

  • Jan 1995 - Dec 1996

  Responsible for providing merchandising and sales support for Reebok branded footwear, apparel and accessories. Serviced an account base of over 70 retailers – key accounts included department stores and sports specialty retailers. •Created and implemented a visual merchandising plan for each retail door that incorporated both Reebok’s objectives and the individual, more specialized needs of the retailer based upon size, location and customer base •Educated retail managers and sales personnel on Reebok footwear technology and apparel fabrications •Coordinated and managed overall training, merchandising, event management and sales support at the retail level •Reported market trends and identified opportunities for fill-in sales and additional merchandise •Analyzed POS by store to set sales goals and develop field marketing events to further drive retail sales Show less