Experience

xSMTHS
• United Kingdom
• Information Technology & Services
• 1 - 100 Employee
• Account Manager

  • Dec 2022 - Present


The H-Method

• United States
• Wellness and Fitness Services

• Founder

  • Jun 2020 - Dec 2022

  The H-Method is a health and wellness brand which integrates the following four pillars; movement, mindset, nutrition and lifestyle. Responsibilities include day-to-day running of the business, cashflow, client relationship management, sales, communication. • Delivered face-to-face coaching sessions in blood analysis and personal training • Created marketing campaigns through various social media platforms (LinkedIn, Instagram, Facebook) • Successfully launched partnership with STORY Clinic (a leading aesthetics company) • Presented to corporates and clinics to enhance brand awareness and generate prospects. Show less



Robson Moore

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Business Analyst

  • Jun 2022 - Oct 2022

  Business Analyst responsible for delivering a CRM system and landing page as part of a digital transformation for Pitman Training.• Conducted market research to identify target CRM solution• Liaised with key stakeholders to build required business case to adhere to budget requirements• Completed a Gap Analysis, AS IS and TO BE analysis• Built use cases, user stories and requirements catalogue to help technical and software development teams• Conducted UAT testing• Built operations user manual• Created wireframes for company website landing page• Results included 35% improvement in revenue from CRM system implementation Show less

• Business Analyst

  • Jun 2022 - Oct 2022


WE11
• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee
• Account Manager/Operations Assistant

  • Jan 2021 - Jan 2022


Ultimate Performance

• South Africa
• Vehicle Repair and Maintenance
• 1 - 100 Employee

• Client Relationship Manager

  • Jan 2017 - Jan 2021

  Responsible for client relationship management, mentoring junior members of staff, and overseeing day-to-day operations in a fast growing health and wellness studio. • Generated leads and followed up on all prospects to generate and secure sales resulting in increased customer base by 10% per month • Presented monthly client case studies, and monthly sales performance updates • Led weekly team performance meetings, and weekly 1-2-1 mentoring sessions • Ranked top 5 highest performing member of staff globally (400+ employees) based on results, sales, and retention. Show less