Junior Consultant

• Jul 2022 - Present

Junior Consultant

• Jul 2022 - Present

Human Resources Internship

• Apr 2021 - Jul 2021

During my internship, I was involved in survey management (Initiating surveys and reporting). I also assisted with employee recognition and appreciation activities. I assisted the HR department with HR tasks such as taking meeting minutes, filing writing the monthly HR Newsletter. Additionally, I did desk research that involved finding HR metric tools to measure/monitor Performance Management & Employee Experience. Lastly, I presented my ideas for improving Employee Experience and Engagement at the organization.

Insurance Agent

• Nov 2019 - Sep 2020

• Provide service to clients’ changing insurance needs by selling home ant auto insurance• Establish productive working relationships with clients• Analyze clients’ risks • Determine clients’ particular needs and financial situations and determine the extent of present coverage and investments.• Enhance insurance agency reputation by accepting ownership for accomplishing new and different requests • Develop a protection plan by calculator and quoting rates for immediate coverage action

Clerk for Visitor's Services

• Jun 2019 - Sep 2019

• Communicate with patrons as first point of contact, answering all queries with professionalism via phone, email and face to face.• Handle all entrance payments with speed and accuracy, ensuring the safe balances at the beginning and end of each shift and minimizing losses to the organization.• Maintain and organize gift shop, restocking inventory if needed and ensuring a welcoming environment for staff and customers. • Maintain membership database with confidentiality, paying close attention to detail and ensuring all information is accurate and up to date. • Assist with the coordination of courier service for incoming/outgoing mail for building• Assist with visitor inquiries and complete inquiry forms when necessary

Resident Assistant

• Sep 2018 - Apr 2019

• Mentors students around academics, personal development and life-skills, supporting their adjustment into campus life in addition to acting as a liaison between students and available services.• Create and Implement programs and events that foster a sense of community for residents.• Diffuse difficult situations between floormates, mediating conflict that ensures a win-win situation. • Manage emergency situations, staying calm and clear headed, oversee safety of students and follow university safety policy and procedure. • Acquired more than 200 hours of training including bystander training, sexual violence and prevention, diversity training, and suicide prevention.• Technically proficient in a variety of software applications including Google Apps, MS Office Suite and StarRez.