Camila Santos

Supervisor de atendimento at Gran Cursos Online
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Contact Information
us****@****om
(386) 825-5501
Location
Brasília, Federal District, Brazil, BR

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Bio

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Credentials

  • Customer Success: como conquistar e manter clientes
    Sebrae
    May, 2021
    - Oct, 2024
  • Semana da Carreira em Customer Success
    Customer Success Lab
    Apr, 2021
    - Oct, 2024

Experience

  • GRAN
    • Brazil
    • Higher Education
    • 700 & Above Employee
    • Supervisor de atendimento
      • May 2022 - Present

      Supervisão na área de retenção. - Liderança; - Metas; - OKR - Fluxo de processos;

    • Analista de customer success retenção
      • Feb 2021 - May 2022

    • Ouvidora
      • Oct 2020 - Feb 2021

  • Cva instituto de educação Ltda
    • Brasília, Distrito Federal, Brasil
    • Gerente administrativo e financeiro
      • Aug 2016 - Oct 2020

  • Call Tecnologia
    • Brazil
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Operador de call center
      • Jul 2011 - Jul 2013

Education

  • UNIPLAN
    Graduação, Gestão de Recursos Humanos
    2018 - 2020

Community

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