Camila Arcangelo Charrel

Admissions & Student Affairs Officer at Approach International Student Center, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
BR
Languages
  • Portuguese Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Italian Full professional proficiency

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Credentials

  • HubSpot Marketing Software
    HubSpot Academy
    Jul, 2021
    - Oct, 2024
  • Digital Marketing
    HubSpot Academy
    Jun, 2021
    - Oct, 2024
  • Content Marketing
    HubSpot Academy
    May, 2021
    - Oct, 2024
  • Inbound Marketing
    HubSpot Academy
    May, 2021
    - Oct, 2024
  • HubSpot Sales Software
    HubSpot Academy
    Apr, 2021
    - Oct, 2024
  • Hubspot Agency Partner Certification
    HubSpot

Experience

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Admissions & Student Affairs Officer
      • Feb 2021 - Present

      • Assist current and prospective students, equipping them with reliable information about courses and services offered by the school. • Collaborated with the IT team to implement HubSpot CRM in the school, including the development of workflows, dashboards, and automation processes. • Organize and maintain student academic and administrative database records and student files in accordance with school policies, SEVP regulations, and accreditation requirements. • Support current students with resolving issues related to the school, student policies, SEVP compliance while guiding students in solving daily challenges related to living in the US. • Process admissions, registrations, payments, requests to PDSO, cancellations and withdrawals.

    • Brazil
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • CRM Analyst
      • Jan 2014 - Jul 2019

      • Analyzed and reviewed information from various sources to improve financial performance, generate customer insights, analyze competitor information, and identify industry trends. • Researched and collected analyzed and modeled data to develop recommendations for sales, marketing, and customer service initiatives. • Prepared targeted acquisition plans, establishing weekly tasks and strategies for staff to achieve company goals. • Collaborated with marketing leaders to develop engaging and original brand imaging, effectively reaching target audience.

    • Education Administration Programs
    • Teacher
      • Sep 2010 - Dec 2012

      • Conducted Italian and Art History classes using a variety of teaching techniques, customizing activities to students’ individual needs to stimulate learning. • Developed lesson plans and activities using original and creative material to promote student engagement. • Conducted Italian and Art History classes using a variety of teaching techniques, customizing activities to students’ individual needs to stimulate learning. • Developed lesson plans and activities using original and creative material to promote student engagement.

    • Sales Executive
      • Feb 2009 - Dec 2012

      • Trained sales professional on how to implement CRM operations accurately and efficiently to enhance daily sales and customer service operations. • Answered inquiries and resolved issues through proactive and logical problem-solving skills to guarantee customer satisfaction. • Worked closely with the CRM developer to customize and implement the TOTVS ERP system within the company to better meet the company’s needs. • Analyzed and monitored account trends to develop productive sales strategies.

Education

  • Pontifícia Universidade Católica do Rio Grande do Sul
    Master of Business Administration - MBA, Business Intelligence, digital marketing, and data-driven strategy
    2023 - 2023
  • Approach International Student Center, Inc.
    ESL, Education
    2020 -
  • NESE - New English School of English
    ESL, Education
    2013 - 2013
  • Harvard University
    IEL, English Language and Literature/Letters
  • Università per Stranieri di Siena
    Associate of Arts - AA, Italian Language
  • UniSEB
    Bachelor of Arts - BA, Communication Studies

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