Experience

Plane Perspective

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Marketing Assistant

  • Sep 2023 - Present

  General Responsibilities: • Support the Plane Perspective team in the implementation of customer marketing plans, ensuring that activity is delivered on time and on budget • Create draft content for customer social media accounts in line with customer guidelines, brand plans and company objectives • Liaise with colleagues and subcontractors to assist with delivering customer content • Be a Plane Perspective brand guardian, ensuring all material is compliant (proof-reading, image quality, appropriate tone of voice for individual customers) • Collaborate across the team • Assist with other areas of the business as required Quality Management Responsibilities: • Assist with continual improvement of business activities, suggesting improvements to business practices and complying with relevant processes • Identify and pursue continual professional development opportunities for oneself and colleagues in line with company goals Show less



Red Hot Chilli Northwest Ltd

• United Kingdom
• Retail
• 1 - 100 Employee

• Digital Marketing Executive

  • Mar 2023 - Aug 2023

  As a Marketing Executive, I played a pivotal role in driving the success of our marketing initiatives. I was responsible for developing and executing comprehensive marketing strategies that aligned with the company's goals and objectives. This involved conducting market research and competitor analysis to identify opportunities and trends, allowing us to stay ahead of the curve. General Responsibilities: • Developed and executed comprehensive marketing strategies aligned with company goals. • Conducted market research and competitor analysis to identify opportunities and trends. • Oversaw the creation of engaging content across various platforms (social media, email, website). • Implemented effective SEO strategies, resulting in increased organic traffic and higher search engine rankings. • Collaborated with cross-functional teams (sales, product development) to ensure consistent messaging and a unified brand experience. • Monitored and analyzed key performance metrics to assess campaign effectiveness. • Made data-backed recommendations for optimization and continuous improvement. • Stayed up-to-date with industry trends and innovations to keep marketing efforts competitive and innovative. • Focused on creating meaningful connections with the audience to contribute to overall company growth and success. Show less



Pets at Home

• United Kingdom
• Retail
• 700 & Above Employee

• Keyholder

  • Aug 2022 - Dec 2022

  General Responsibilities: • Provided exceptional customer service by assisting customers in selecting pet products and answering their questions. • Maintained a clean and organized store environment to ensure the well-being of pets and a positive shopping experience for customers. • Participated in inventory management, including restocking shelves and tracking product levels to prevent shortages. • Assisted with the care of animals in the store, including feeding, cleaning, and ensuring their health and safety. • Offered guidance on pet care, including nutrition, grooming, and training, to pet owners. • Processed customer transactions accurately and efficiently using the point-of-sale system. • Contributed to visual merchandising efforts to create appealing product displays. • Actively promoted and supported in-store promotions and events to drive sales and customer engagement. • Handled customer inquiries and concerns, resolving issues to ensure customer satisfaction. • Collaborated with team members to ensure a positive and cohesive work environment. • Received training and kept up-to-date on pet care and product knowledge to better assist customers. • Adhered to company policies and procedures, including health and safety guidelines. Show less



McDonald's

• 1 - 100 Employee

• Crew Member

  • Mar 2021 - May 2022

  • Greeted and served customers with a friendly and positive attitude. • Took customer orders accurately, processed payments, and provided receipts. • Assembled food orders according to McDonald's standards for quality and presentation. • Operated kitchen equipment such as grills, fryers, and food prep stations. • Prepared and cooked food items, including burgers, fries, and chicken products. • Maintained cleanliness and sanitation standards in the kitchen and dining area. • Followed food safety procedures to ensure the safe handling and storage of ingredients. • Restocked food supplies, condiments, and utensils as needed during shifts. • Assisted with food preparation tasks, such as slicing vegetables and toasting buns. • Managed drive-thru orders, accurately taking and filling orders in a timely manner. • Communicated effectively with team members to ensure smooth operations during busy periods. • Helped with opening and closing duties, including cleaning and restocking. • Upheld customer service standards by addressing customer concerns and resolving issues. • Participated in training programs to learn and adhere to McDonald's policies and procedures. Show less



MI I.T GUY LIMITED

• United Kingdom
• Information Technology & Services

• Information Technology Administrator

  • Aug 2018 - Aug 2020

  I started as general admin support, answering support tickets and maintaining the business systems. I further dove into website design & development, creating a website that was used for the company for some time. I started my time here as a 2 week work experience during college, in which they hired me afterwards. General Responsibilities: • Managed and maintained the organization's IT infrastructure, including servers, networks, and workstations. • Installed, configured, and updated hardware and software systems to ensure optimal performance. • Conducted regular system backups and implemented disaster recovery plans to safeguard data. • Provided technical support to employees, resolving hardware and software issues promptly. • Implemented and enforced IT security protocols to protect sensitive data and systems. • Managed user accounts and permissions, ensuring data access was appropriate and secure. • Conducted regular system updates, patches, and antivirus/malware scans. • Collaborated with vendors and third-party providers for IT procurement and maintenance. • Conducted IT training sessions for employees to enhance their technology skills. • Designed and developed responsive and visually appealing websites using HTML, CSS, and JavaScript. • Collaborated with clients or internal teams to gather requirements and create website project plans. • Created wireframes and prototypes to visualize website layouts and functionality. • Integrated content management systems (CMS) such as WordPress for easy content updates. • Ensured websites were optimized for search engines (SEO) to improve visibility. • Implemented e-commerce functionality, payment gateways, and online forms as needed. • Managed website hosting and domain registration, ensuring uptime and security. • Updated and maintained websites with fresh content and resolved any technical issues. • Provided training and support to clients or team members for website management. Show less