Cameron Sarjeant
Technical Support Resource on Lexmark Printers at Prism Pointe Technologies- Claim this Profile
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Bio
Eric T. Catacutan, BSN MS RN
I had the opportunity to work with Cameron as part of a Level I & II Technical Support Desk. As a more senior member of the group I looked to him for technical direction and advice and he was always accommodating with both. I always found Cameron to be both knowledgeable and customer focused when assisting our end-users, making sure he exhausted any and all resources to ensure their problem was solved. Cameron is a quick learner as well as a team-player and I highly recommend him for any technical support position for which he may apply.
Matt Mueller
Cameron is the guy I call when I need technical support. He does all my computer needs at home. Now I have Cameron do all our technical support at my place of business. He has fixed all the problem that has come up. I 'am very pleased with the work he has done for me.
Eric T. Catacutan, BSN MS RN
I had the opportunity to work with Cameron as part of a Level I & II Technical Support Desk. As a more senior member of the group I looked to him for technical direction and advice and he was always accommodating with both. I always found Cameron to be both knowledgeable and customer focused when assisting our end-users, making sure he exhausted any and all resources to ensure their problem was solved. Cameron is a quick learner as well as a team-player and I highly recommend him for any technical support position for which he may apply.
Matt Mueller
Cameron is the guy I call when I need technical support. He does all my computer needs at home. Now I have Cameron do all our technical support at my place of business. He has fixed all the problem that has come up. I 'am very pleased with the work he has done for me.
Eric T. Catacutan, BSN MS RN
I had the opportunity to work with Cameron as part of a Level I & II Technical Support Desk. As a more senior member of the group I looked to him for technical direction and advice and he was always accommodating with both. I always found Cameron to be both knowledgeable and customer focused when assisting our end-users, making sure he exhausted any and all resources to ensure their problem was solved. Cameron is a quick learner as well as a team-player and I highly recommend him for any technical support position for which he may apply.
Matt Mueller
Cameron is the guy I call when I need technical support. He does all my computer needs at home. Now I have Cameron do all our technical support at my place of business. He has fixed all the problem that has come up. I 'am very pleased with the work he has done for me.
Eric T. Catacutan, BSN MS RN
I had the opportunity to work with Cameron as part of a Level I & II Technical Support Desk. As a more senior member of the group I looked to him for technical direction and advice and he was always accommodating with both. I always found Cameron to be both knowledgeable and customer focused when assisting our end-users, making sure he exhausted any and all resources to ensure their problem was solved. Cameron is a quick learner as well as a team-player and I highly recommend him for any technical support position for which he may apply.
Matt Mueller
Cameron is the guy I call when I need technical support. He does all my computer needs at home. Now I have Cameron do all our technical support at my place of business. He has fixed all the problem that has come up. I 'am very pleased with the work he has done for me.
Credentials
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CCNA
CiscoJun, 2021- Nov, 2024 -
CCNA
CiscoJun, 2021- Nov, 2024 -
CompTIA A+ ce Certification
CompTIAMay, 2021- Nov, 2024
Experience
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Prism Pointe Technologies
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Support Resource on Lexmark Printers
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Jan 2014 - Present
Provide technical, diagnostic, troubleshooting support to onsite clients. Provide technical, diagnostic, troubleshooting support to onsite clients.
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Sarjeant's Systems
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Mason CIty, Iowa
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Senior Technical Consultant
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Feb 2002 - Present
Provide quality IT consulting services in the Iowa /Lower Minnesota area. As an IT consultant I leverage my 20 years of experience to provide the services usually associated with corporate sized IT department to small to medium sized clients. I enjoy working collaboratively with my clients to learn about their business and the technology that they use to meet their business objectives. I then employ my Tier 1, 2 and 3 Helpdesk skills to document, troubleshoot, research to providing solutions that are beneficial to the customers bottom line. Provide server and desktop design, construction, installation and support of various operating systems and applications, including but not limited to: Window Server 2000-2003, Windows 2000 Professional - XP, operating systems, as well as the Microsoft Office family, Micros Pos systems and ExacqVision Surveillance Servers.
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Buchanan Technologies
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United States
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IT Services and IT Consulting
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400 - 500 Employee
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Network Technician
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May 2016 - May 2016
Provided technical support for network switch replacement. Provided technical support for network switch replacement.
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Dell Technologies
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Tech Support /Desktop Advance Deployment Tech.
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2014 - 2014
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Prudential Financial
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United States
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Financial Services
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700 & Above Employee
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Senior Desktop Support Analyst
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Mar 1997 - Apr 2002
Provided day-to-day support to Programmers, Traders, and various Desktop Support Groups on issues related to hardware, software, VPN, Responsible for the testing and implementation of various software packages delivered to the user community via (SMS) Systems Management Server Tested and implement base Windows NT and Windows 2000 Professional images for use on both laptops and desktop. Worked with helpdesk to facilitate resolution of problems, monitor call queue and take ownership of tickets that impact operations. Document work performed: escalate issues and reassign tickets to specialty groups, as needed Setup, configure and troubleshoot TCP/IP, DNS, WINS, DHCP and Remote Access issues.
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CBS Sports
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United States
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Entertainment Providers
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700 & Above Employee
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Technical Support Analyst
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Sep 1993 - Mar 1997
Provided technical support to CBS Sports NCAA Basketball & Football TV studio Shows. Responsible for maintaining network connection between broadcast studio and game locations. Maintain Network projectors, screens workstations and teleprompters. Provided preventative maintenance and repair for a wide variety of multimedia technologies. Set up display and audio equipment providing inputs and outputs as needed for live broadcast. Collaborated with Studio Technicians, on air personalities and directly with vendors and contractors . Provided technical support for media production and distribution projects, including setup of equipment for video recording, audio recording, video conferences, and live media streams and broadcasts. Ordered new equipment, and oversaw installation by external vendors to complete NCAA Sports broadcast.
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Education
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George Westinghouse Vocational Technical High School
Instutiture Of Design & Construction
Community
