Services Manager

• Mar 2018 - Present

SAS Consultant

• Oct 2016 - Present

Data Specialist

• Nov 2015 - Sep 2016

• Working with clients, presales teams and partners to define and estimate project and services• Working with clients to document and define an appropriate solution design for the data related service or project• Supervise the development and delivery of project artefacts• Supervise and coach engineers and consultants • Working with clients, presales teams and partners to define and estimate project and services• Working with clients to document and define an appropriate solution design for the data related service or project• Supervise the development and delivery of project artefacts• Supervise and coach engineers and consultants

Solution Design Lead

• Sep 2012 - Oct 2015

Responsible for leading Solution Design for Origin’s BI and Analytics services spanning over 2000 users across 4 Business Intelligence platforms;• SAS• SAP Business Warehouse• SAP Business Objects and Data Services• Oracle Business Intelligence Enterprise.As a trusted leader of Business Intelligence and Analytics in the organisation, I had a key role in influencing the organisation’s technology, information and software development strategy as well as enhancing application management capability and maturity. The role required liaison across the organisational including senior executive level. Responsibilities included;• Solution design direction and governance to enterprise technology programs• Development and maintenance of data integration, software, technology and Information design patterns, frameworks and policies.• Functional design of BI, Analytic and Information Solutions• Contribution to Solution Architecture specifications supporting a team of Enterprise and Solution Architects.• Innovation and Proof of Concept development.• Business Case contribution and sizing estimation.• Appraisal of third party Statements of Work and proposals• Co-ordination of internal and external audit activities• Representation on Project Control Board’s and Steering Committees including project plan, status and financial reporting • Application technology roadmap development and consultation

Operations Leader

• Jan 2012 - Sep 2012

Responsible for;• Operational Management of the company’s SAP Business Warehouse and SAS analysis platform• Level 2 remediation of Incident and Problem records• Co-ordination of source code deployment and production releases• Capacity and status reporting to the Energy Market’s and Information Technology leadership team• Nightly Batch process monitoring and completion• Service uptime monitoring and management.• Management of an offshore operational support team of SAP BW Functional Analysts and BASIS staff

Business Relationship Manager

• Jun 2011 - Jan 2012

Responsible for;• Management of demand between business groups and the Business Intelligence Centre of Excellence.• Prioritisation and funding submissions for requests for change.• Product evangelism• Managing escalations to the Energy Markets and IT leadership team for Business Intelligence and Analytic issues.• Vendor Liaison including pre sales, post sales and account management.

Senior Project Analyst

• Sep 2010 - Jun 2011

Senior role in a major transformation project migrating Business Intelligence content from 40 + BI related applications into SAP Business Warehouse. Role focussed on business and technical analysis, data modelling and stakeholder management.Responsible for;• Functional and technical design of reporting and analytic applications• Data Quality and Master Data Management processes• Design of Information models to support a team of data analysts.• Test suite development and maintenance.• Team mentoring and staff development

Senior Development Analyst

• Aug 2006 - Sep 2010

Leading role in the delivery of Business Intelligence solutions for the Origin Energy retail business. Role entailed design of complex analytical data models and small to medium size project delivery.Responsible for;• Functional and technical design of reporting and analytic applications• Data Quality and Master Data Management processes• Design of Information models to support a team of data analysts.• Team mentoring and staff development

Transitional Services Co-Ordinator

• 2006 - 2007

Managed service delivery and transitional IT services during company acquisition. Duties included managing the Transitional Services Agreement between Origin Energy and ENERGEX as well as provision of IT services from Origin Energy to ENERGEX employees. Managed service delivery and transitional IT services during company acquisition. Duties included managing the Transitional Services Agreement between Origin Energy and ENERGEX as well as provision of IT services from Origin Energy to ENERGEX employees.

Business Analyst

• 2003 - 2006

Performed Business Analysis for distribution and retail arms of the business. Duties included management of program of work, business and functional requirements gathering, business case preparation, user acceptance testing co-ordination. Performed Business Analysis for distribution and retail arms of the business. Duties included management of program of work, business and functional requirements gathering, business case preparation, user acceptance testing co-ordination.

Research Instrument Designer

• 1999 - 2003

Maintained the Brisbane office's CATI application in conjunction with design and testing of market research focussed research instruments. Additional duties included the analysis and coding of results using industry standard practices in SPSS and SAS Maintained the Brisbane office's CATI application in conjunction with design and testing of market research focussed research instruments. Additional duties included the analysis and coding of results using industry standard practices in SPSS and SAS

Data Analyst

• 1998 - 1999

Financial and credit based analysis including manipulation of large complex datasets using in-house applications and SAS Financial and credit based analysis including manipulation of large complex datasets using in-house applications and SAS

Research Officer

• 1997 - 1998

Took part in designing and delivering one of the first published instances of an internet based survey in Australia. My role was focussed on the reliability and validity of the design of the research instrument in human to computer interaction. Took part in designing and delivering one of the first published instances of an internet based survey in Australia. My role was focussed on the reliability and validity of the design of the research instrument in human to computer interaction.