Cameron Henley
Agile Operations Specialist at The FSC Group- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
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Portuguese Native or bilingual proficiency
Topline Score
Bio
Credentials
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Level 1
WSET — Wine & Spirit Education TrustSep, 2021- Nov, 2024 -
Food Safety & Hygiene (Level 3)
iHASCO eLearningFeb, 2021- Nov, 2024 -
AgilePM® Foundation
APMG InternationalNov, 2019- Nov, 2024 -
AgilePM® Practitioner
APMG InternationalNov, 2019- Nov, 2024 -
APM Project Management Qualification (PMQ)
Association for Project ManagementSep, 2019- Nov, 2024 -
Certified Scrum Product Owner (CSPO)
Scrum AllianceApr, 2022- Nov, 2024
Experience
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The FSC Group
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United Kingdom
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Food and Beverage Services
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1 - 100 Employee
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Agile Operations Specialist
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Oct 2021 - Present
Promoted to our largest account (Shell) as the Operations and Procurement specialist, task-manage the Product Development Team, controlling the workflow and driving innovationProject manage the successful launch of new food-to-go products across multiple internal parties including NPD, Operations, Demand Planning, Marketing and Stock Control.
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Operations & Procurement Co-ordinator
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Jul 2019 - Oct 2021
Operations and Procurement lead, managing varying internal and external stakeholders in an Agile environment, project managing new food-to-go launches for our national retail, forecourt and wholesaler clients, specialising in fresh ingredients for our manufacturers Transformed ways of working through championing and embedding Agile into the business
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Paragon Customer Communications
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Bristol, United Kingdom
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Client Account Executive
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Jan 2018 - Jun 2019
Part of the Client Services Team, I was the primary point of contact for nominated, high-profile clients in a business as usual environment, ensuring that all client requirements are communicated to relevant departments I interfaced with other areas of business, building effective relationships with key stakeholders. I also promoted and highlighted the needs of the client throughout the company, managing projects to develop and strengthen our business relationships. I dealt with client queries/issues – problem-solving in a fast-paced, deadline drive environment. Moreover, I monitored and managed the client-specific change management process, working closely with our design, development, production and warehouse teams, ensuring client requirements for changes are met and implemented on time I managed and develop daily stock reports, requiring organisational and time management skills, working day-to-day in Production and Warehouse environments, gaining key experience with the manufacturing and logistics of our mass-production of transactional mail. Show less
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Cartus
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United States
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Real Estate
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700 & Above Employee
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Intercultural Language Consultant
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Jan 2015 - Jan 2018
I held a valuable role within the Language Operations team as an enthusiastic, adaptable individual, managing an extensive caseload of international language projects and programmes for relocating employees and their families Conducting intake calls with customers, I accurately assessed language proficiencies and consulted on different face-to-face and virtual training products, offering tailored programmes and solutions based on their suitability and needs Through successfully handling concurrent language projects and programmes in Europe, the Middle East and Africa, I have gained key multitasking skills and the ability to prioritise, ensuring the team hit their monthly targets of £500k+ I have gained valuable project management experience, effectively leading teams in areas such as primary research and market analysis, delivering written reports for Senior Management and other stakeholders I have key cross-cultural and adaptability skills, working in a multi-cultural team with customers and suppliers from all over the world. I have formed effective working relationships with customers and colleagues through encouragement and open communication, selling ideas to Senior Management to formulate and develop new products and solutions to improve team productivity, the customer experience and to increase revenue I foster teamwork, bringing an energetic attitude and a positive dynamic to the workplace by creating a feeling of inclusion. I motivate and support team members to develop and learn by delivering presentations for training purposes, gaining key man management and interpersonal skills. I lead my department’s social committee and recently, as a company, we collectively raised over £4000 for Children in Need. I led our committee in the management of numerous fundraising ventures stalls such as a silent auction where we approached local businesses and independent donors for prizes to be bid on during the day. Show less
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Ansell Landcare Services
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Hampshire
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Labourer
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Jul 2009 - Sep 2014
I worked for a fencing contractor during University holidays and was involved with the delivery and installation of fences to on-site locations as well as day-to-day communication with clients . As I gained experience I became accustomed to different trades in the agricultural and horticultural sectors as well as basic bookkeeping skills. I worked for a fencing contractor during University holidays and was involved with the delivery and installation of fences to on-site locations as well as day-to-day communication with clients . As I gained experience I became accustomed to different trades in the agricultural and horticultural sectors as well as basic bookkeeping skills.
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Michael Wisher Team Support
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United Kingdom
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Hospitality
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1 - 100 Employee
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Catering staff
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Oct 2013 - Jun 2014
Working as a member of the catering staff, I completed silver service training, working at more formal events and restaurants as well as corporate social events and functions (Hilton Hotel). I was able to uphold the standards and reputation of the agency, continuing strong relations with their clients and delivering professional customer service Working as a member of the catering staff, I completed silver service training, working at more formal events and restaurants as well as corporate social events and functions (Hilton Hotel). I was able to uphold the standards and reputation of the agency, continuing strong relations with their clients and delivering professional customer service
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Dovetail Recruitment
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United Kingdom
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Human Resources Services
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1 - 100 Employee
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Bartender, waiter, warehouse operative
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2009 - 2014
I undertook bartender and waiting duties at corporate and social events and worked as a warehouse operative , working under pressure during a busy sales period (Halloween) I always provided efficient customer service in demanding work environments – Newbury & Ascot Racecourses, Best Western Hotel I undertook bartender and waiting duties at corporate and social events and worked as a warehouse operative , working under pressure during a busy sales period (Halloween) I always provided efficient customer service in demanding work environments – Newbury & Ascot Racecourses, Best Western Hotel
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University of Nottingham Karnival
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Nottingham, United Kingdom
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Charity Representative
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Dec 2010 - Dec 2011
I was appointed as a representative in a fundraising role for Karnival (The UK's largest student-run fundraising organization and the UK's biggest student ‘RAG group’). I established myself as team leader, managing large groups of volunteers on a weekly basis as we collectively fundraised over £1.3 million for various national charities which included The Poppy Appeal, Marie Curie, Breast Cancer Campaign and the RNIB. This feat was achieved through regularly organizing and coordinating various projects and social/fundraising events where I liaised with local companies and small businesses for support as teams of volunteers were dispatched all over the UK to fundraise for the nominated charity. Through this fundraising position and with my other professional experience to date, I have always thrived when working in a team, especially in a position of leadership and ensure that my participation and contributions are based around a positive and interactive team dynamic which I strive to create and maintain. Show less
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JJB Sports
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Retail
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200 - 300 Employee
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Customer Assistant
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Sep 2009 - Dec 2009
I undertook multiple duties including customer/shop floor assistant and cashier and was generally involved with the day to day management of the branch shop – stock taking and restocking of the shop floor, general maintenance of the shop and interacting with customers about queries and sales. I learnt how to work in a high-pressure environment to achieve weekly sales targets and during busy sales periods (Boxing Day) I undertook multiple duties including customer/shop floor assistant and cashier and was generally involved with the day to day management of the branch shop – stock taking and restocking of the shop floor, general maintenance of the shop and interacting with customers about queries and sales. I learnt how to work in a high-pressure environment to achieve weekly sales targets and during busy sales periods (Boxing Day)
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Education
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2010 - 2014
University of Nottingham
Bachelor of Arts (BA), Portuguese and Spanish -
2018 - 2018
Bristol College
Level 2 Certificate in Awareness of Mental Health Problems, Mental Health -
2012 - 2013
Universitat Internacional Valenciana
Estudios Ingleses -
2004 - 2009
Sherborne School
A-Levels, English Literature, Spanish, History
Community
