Experience

CalTex

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Cloud/Systems Engineer

  • Feb 2023 - Present



Backpack Solutions LLC

• United States
• Internet Publishing
• 1 - 100 Employee

• Information Technology Consultant

  • Feb 2022 - Feb 2023

  • Working with clients on how to better utilize their current IT Infrastructure, or improve upon it for local and Cloud infrastructures • Troubleshoot software or hardware related system issues and provide support • Research software plug-ins and integrations, so clients can take full advantage of their software • Audit clients’ current systems to ensure the environment is as secure as possible • Create and Develop Scopes of Work and estimates for larger projects/issues • Working with clients on how to better utilize their current IT Infrastructure, or improve upon it for local and Cloud infrastructures • Troubleshoot software or hardware related system issues and provide support • Research software plug-ins and integrations, so clients can take full advantage of their software • Audit clients’ current systems to ensure the environment is as secure as possible • Create and Develop Scopes of Work and estimates for larger projects/issues



IronEdge Group

• United States
• Information Technology & Services
• 1 - 100 Employee

• System Engineer

  • Apr 2021 - Feb 2022

  • Perform Network Security assessments and develop written reports on the client’s network security strengths and weaknesses • Engage in Pre-sales conversations with potential clients on their IT needs and work with Account Managers to determine the correct course of action • Develop and scope potential projects to determine the amount of hours the project will take and how much it will cost • Configure and install new Network Equipment(Firewalls & Switches), Servers(VMWare, & Backup/Disaster Recovery Systems • Migrate client data (File Services) and email to Cloud products such as Microsoft 365(Exchange Online & SharePoint) or Google Workspace, and provide training • Provide onsite assistance to examine faulty hardware or software to determine the cause of the issues Show less



Hill Country Tech Guys

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Professional Services Technician

  • Dec 2015 - Apr 2021

  • Served as a Project manager and implementation Engineer for clients, working with Account Managers to provide modernized solutions • Deploy, configure and maintain new hardware, including but not limited to Firewalls, Switches, & Servers from Cisco, Meraki, DELL EMC, Aruba, & HPE • Configure and maintain VMware Infrastructures, Windows Server, & Remote Desktop Environments (Microsoft RDWeb) • Data and Software migration from End-of-Life Servers to newer solutions/servers • Migrate client E-Mail and File Services to Cloud Solutions(M365 Exchange online and SharePoint) • Performed HIPAA and PCI system scans to validate clients’ regulatory and compliance standards • Troubleshoot Network related issues that could not be handled at the Tier 1 level Show less



Medical Computing Solutions

• United States
• Software Development

• Tier 1 Remote Technician

  • Jul 2015 - Dec 2015

  • Answer client phone calls and troubleshoot issues including but not limited to: • Hardware Malfunctions, Installing new software, fixing software issues, setting up new devices(i.e. printers, network devices) • Active Directory changes (configure new users, password resets) • DHCP, DNS, and other server related issues • Go to client offices when issues cannot be handled remotely to perform jobs including but not limited to: • Rerouting Cables for a neater look, Installing new Hardware (Firewalls, Network Switches), and setting up client Workstations. Show less



Bliss Restaurant

• San Antonio, Texas

• Food Expeditor

  • Jul 2012 - Jun 2015

  Handle all food orders to make sure they are correctly prepared and are sent to the right table Assist guests with anything they need, make sure all water glasses are full and bus tables as needed Handle all food orders to make sure they are correctly prepared and are sent to the right table Assist guests with anything they need, make sure all water glasses are full and bus tables as needed



Appddiction Studios

• San Antonio, Texas Area

• Web Design Intern

  • Apr 2014 - Jul 2014

  Making changes to customer web pages as needed. Listening to conference calls and take notes on changes that need to be made. Making changes to customer web pages as needed. Listening to conference calls and take notes on changes that need to be made.