Experience

JLB - Business Website Solutions

• United States
• Design Services
• 1 - 100 Employee

• Web Developer

  • Sep 2022 - Present



Metro Nashville Public Schools

• United States
• Education Management
• 700 & Above Employee

• A/V Technician

  • Nov 2016 - Oct 2021

  • Responsible for installing GPS systems, clock in stations, and video camera equipment on school buses and other metro vehicles • Responsible for downloading video footage of any incident that was requested from supervisors or authorities • Troubleshoot malfunctioning devices such as GPS, clock in stations, and video equipment • Used excel to input data from downloads, installations, and repairs • Responsible for installing GPS systems, clock in stations, and video camera equipment on school buses and other metro vehicles • Responsible for downloading video footage of any incident that was requested from supervisors or authorities • Troubleshoot malfunctioning devices such as GPS, clock in stations, and video equipment • Used excel to input data from downloads, installations, and repairs



Apple

• At Home Advisor

  • Nov 2015 - Dec 2016

  • Provide first-level customer service and technical support for many products ranging from iPhones to iPads to iPods. • Troubleshoot mobile device hardware and software, as well assist with device set up, education and PC/device syncing with IOS devices. • Provide first-level customer service and technical support for many products ranging from iPhones to iPads to iPods. • Troubleshoot mobile device hardware and software, as well assist with device set up, education and PC/device syncing with IOS devices.



Asurion

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Premier Solutions Support Technician

  • Sep 2013 - Oct 2015

  • Provide outstanding technical support for cell phones and tablets by telephone in a call center environment. • Assists customers with device set up and device education. • Provide customer with logical troubleshooting to resolve operation issues. • Provide outstanding technical support for cell phones and tablets by telephone in a call center environment. • Assists customers with device set up and device education. • Provide customer with logical troubleshooting to resolve operation issues.



Jupiter Managerial Agency

• Brentwood, Tn

• Claims Adjuster II

  • Jan 2012 - May 2013

  Investigated claims to determine liability involving 1st and 3rd party property damage after a collision as well as provide customer service to a variety of individuals from policy holders, claimants, and repair shop staff by telephone and email. Investigated claims to determine liability involving 1st and 3rd party property damage after a collision as well as provide customer service to a variety of individuals from policy holders, claimants, and repair shop staff by telephone and email.



N&S Auto Parts

• 361 Herron Dr. Nashville, Tn

• Ebay Manager and Inventory Specialist

  • Nov 2010 - Jan 2012

  • Listed and sold auto parts online using Ebay's Blackthorne software • Provided customer support through email and phone • Packed and shipped products to customers using UPS, USPS, and Freight • Inventoried various auto parts as new vehicles arrived • Listed and sold auto parts online using Ebay's Blackthorne software • Provided customer support through email and phone • Packed and shipped products to customers using UPS, USPS, and Freight • Inventoried various auto parts as new vehicles arrived



GEODIS

• France
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Fulfillment Specialist

  • Nov 2009 - Nov 2010

  • Scanned, picked, and packed electronics using RF scanners • Broke down pallets with a band saw lifting up to 70 lbs • Scanned, picked, and packed electronics using RF scanners • Broke down pallets with a band saw lifting up to 70 lbs