Experience

Colina Insurance Limited

• Bahamas
• Insurance
• 100 - 200 Employee

• Service Desk Technician

  • Feb 2022 - Present

  Monitored the space being utilized on the company's servers. Analyzed the data of users from the company who utilized a vast amount of space and got them to store their files onto their U-Drive rather than directly onto the server. This enhanced the performance of the server and increased productivity for everyone. Kept track of every technical problem through software called "Track-It" and also through excel. Bi- Weekly audits were performed so the team can see how to further improve the company's performance. Monitored inventory and reordered toners, monitors, and computers when supply was running low for all five of the company's locations. Dealt with an influx of calls to the service desk from other employees dealing with technical difficulties. Changed the password for users and unlocked their accounts when they were unable to get into the server. Show less



University of Central Arkansas

• United States
• Higher Education
• 700 & Above Employee

• Project Manager

  • Aug 2021 - Dec 2021

  Analyzed the data for first-time undergraduate and graduate international students at the University of Central Arkansas over the past 5 years. Realized which countries had the most international students and created a survey asking why is it they chose to attend UCA. With this information, the team gathered data to help the university's Recruitment process and increase the number of international students in the coming years.Assigned tasks to other team members and made sure to meet at least twice a week with updated progress. Scheduled a meeting with the sponsor once a week to inform him of how the project is going.Worked with stakeholders and clients to model and document goals, communicating transparently to meet 98% of deadlines Show less

• Carpenter

  • Jan 2019 - Dec 2021

  Analyzed the stage script sent by touring companies and built the stage according to how they wanted it. Setup specific lights they wanted, curtains and setup shells as well.Also worked during the plays and assisted with a follow-spot and making sure the stage crew had the proper microphones during the play.



AquaFire Bar & Grill

• Nassau, New Providence, The Bahamas

• Buffet Waiter

  • Mar 2020 - Aug 2021

  Waiter and Bartender at the restaurant. Waiter and Bartender at the restaurant.



The Department of Inland Revenue

• Nassau, New Providence, The Bahamas

• IT Specialist

  • May 2019 - Aug 2019

  I assisted in setting up new employees Computers and printers. Connecting printers to the Wifi via IP address and also hardwired. I assisted in setting up new employees Computers and printers. Connecting printers to the Wifi via IP address and also hardwired.



Cable Bahamas Ltd.

• Bahamas
• Telecommunications
• 300 - 400 Employee

• IT Specialist

  • May 2017 - Aug 2017

  I took inventory of all products distributed by the company. I took inventory of all products distributed by the company.