Experience

TEAPIOCA LOUNGE

• United States
• Restaurants
• 1 - 100 Employee

• Franchise Development

  • Apr 2023 - Present

  Developed Sales Strategies to help expand the company and open new stores as well as in-store promotions to improve the customer experience. Supported Franchisees through Onboarding, Site Search, LOI and Lease negotiation, and Construction Phases. Led optimization projects including the revision of Operations manuals and processes, and the digitization of company documents and submission processes for Franchisees. Developed and led the training program for new Franchisees, prepared Franchisees’ new locations for their Grand Openings across the country, and provided ongoing remote support to Franchisees. Show less

• Regional Franchise Coordinator

  • Jun 2021 - May 2023

  Operated 8 locations in the Austin/Houston area by creating and implementing quality, service and operational standards and ensuring they are being met by each location by conducting frequent, detailed audits. Led projects that advanced the company including, revamping the company recipe book and employee manuals, installed modern restaurant cleaning solutions in the store, as well as designed and implemented marketing strategies and promotions.


H-E-B
• United States
• Retail
• 700 & Above Employee
• Perishables Representative

  • Sep 2019 - Dec 2021

Lowe's Companies, Inc.
• United States
• Retail
• 700 & Above Employee
• Customer Service Associate

  • Sep 2018 - May 2019

SONIC Drive-In
• United States
• Restaurants
• 700 & Above Employee
• Shift Lead

  • Jun 2015 - Sep 2018