Youth Program Coordinator

• Jul 2020 - Present

• Jun 2016 - Jul 2020

+Provide outreach to the community to bring awareness to military youth related issues.+Collaborate with community organizations to provide local support for military youth.+Evaluated and recommended future opportunities to utilize social media to make a greater impact and reach a larger audience.+Analyzed program effectiveness, and recommended changes to improve Child and Youth program services by creating platforms to document information.+Improved the quality of marketing material for upcoming events.+Planned, organized, and assisted in directing, events. Show less

• Feb 2015 - Jun 2016

+Provide outreach to the community to bring awareness to military youth related issues.+Collaborate with community organizations to provide local support for military youth.+Evaluated and recommended future opportunities to utilize social media to make a greater impact and reach a larger audience.+Analyzed program effectiveness, and recommended changes to improve Child and Youth program services by creating platforms to document information.+Improved the quality of marketing material for upcoming events.+Planned, organized, and assisted in directing, events. Show less

• Jan 2014 - Jan 2015

+Answered resident questions and maintained positive responses by communicating timely, effectively, and frequently.+Self taught how to monitor and maintain the safety devices: pagers, motion alarms, pull alarms, door alarms, and wander alarms.+Managed and taught a facility-wide beta test to implement an upgraded alert system.+Coached housekeepers to perform with excellence by showing, monitoring, and reiterating the optimal cleaning processes.+Created checklists, printable schedules, and forms to maintain the quality of cleaning.+Eliminated two hours of ineffective labor by restructuring the cleaning schedule for the campus.+Maintained the cleaning schedule for all 142 units by communicating with the residents.+Increased team structure by effectively maintaining the schedule of 14 employees. Show less

• Jun 2012 - Jan 2014

+Provided solutions and support to residents.+Reorganized and managed a cleaning schedule of 146 units.+Assured quality by coaching and scheduling 10 team members.

Bank Teller

• Jan 2011 - Jan 2012

+Managed cash from customers. +Provided action and solutions for customer inquiries. +Managed cash from customers. +Provided action and solutions for customer inquiries.

Assistant Manager

• Mar 2008 - Jan 2012

+Created unique ways to display products and drive sales. +Increased store performance by managing sales and tracking numbers through spreadsheets. +Led a team of 10 to ensure quality of service to customers. +Implemented team goals to improve skills of employees. +Created unique ways to display products and drive sales. +Increased store performance by managing sales and tracking numbers through spreadsheets. +Led a team of 10 to ensure quality of service to customers. +Implemented team goals to improve skills of employees.