Cameron Alicea

Help Desk Engineer at ThinkTech Advisors
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Contact Information
Location
Raleigh-Durham-Chapel Hill Area

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Experience

    • Computer Networking
    • 1 - 100 Employee
    • Help Desk Engineer
      • Jul 2023 - Present
    • United States
    • Law Enforcement
    • 1 - 100 Employee
    • Intelligence Analyst
      • Sep 2021 - Present

      𝗠𝗮𝗶𝗻 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀: 🔍 Detect and Investigate: Oversee internal communication channels to swiftly identify and probe potential breaches. 📊 Generate Insights: Gather intelligence data to create comprehensive reports for informed decision-making. 🔒 Assess Risks: Conduct a thorough analysis of internal data sources to evaluate security risks and vulnerabilities. 🚨 Communicate Effectively: Report cyber threats, incidents, and vulnerabilities clearly and concisely. 📝 Protect Critical Assets: Assess the potential impact of identified threats on the organization's data, networks, and systems. 💻 Propose Solutions: Develop actionable security solutions based on data-driven analyses to mitigate risks. 🔍 Strengthen Threat Detection: Enhance the organization's detection capabilities by applying filtering programs to data libraries within defined timeframes. 🤝 Foster Collaboration: Collaborate with government and intelligence organizations to share information and coordinate intelligence activities. 📈 Expand Intelligence Resources: Bolster the organization's ability to detect and respond to security threats by implementing additional intelligence-gathering resources. 🔐 Trusted Security Expert: Attained TS clearance, validating MOS proficiency and demonstrating a high level of trustworthiness and security competence Show less

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Assistant Store Manager
      • Aug 2017 - Sep 2021

      🌟 Mentored for Success: Equipped employees with robust training and leadership guidance to enhance job knowledge and performance. ⚡️ Streamlined Operations: Directed staff tasks and managed time effectively to improve customer experiences and operational efficiency. 🎯 Goal-oriented Collaboration: Collaborated with the manager to set specific, measurable goals aligned with key performance indicators (KPIs). 🏬 Organized Store Environment: Maintained an orderly store environment to prioritize customer and employee health and safety. 🛍️ Engaging Customer Experiences: Aesthetically displayed sale items and promotions with compelling signage and displays to increase customer engagement. 💯 Accountability and Issue Resolution: Provided high-quality services by holding employees accountable for performance and promptly addressing issues. Show less

Education

  • American Military University
    Bachelor's degree, Cyber Security
    2021 - 2024
  • Wake Technical Community College
    Associate's degree, Cyber Security
    2019 - 2021

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