Experience

Learn to Win

• France
• Wellness and Fitness Services
• 1 - 100 Employee

• Head of Product

  • May 2022 - Present

  As a member of the leadership team, I manage a team of Product Managers and UX Designers and lead product vision, strategy, roadmap, and core metrics. I uncovered unmet customer and market needs that differentiated our product and drove revenue in the short term, while focusing the company on investing in a long term vision for transforming training. I also partnered with Engineering and Design to overhaul our product development processes to incorporate continuous improvement and feedback… Show more As a member of the leadership team, I manage a team of Product Managers and UX Designers and lead product vision, strategy, roadmap, and core metrics. I uncovered unmet customer and market needs that differentiated our product and drove revenue in the short term, while focusing the company on investing in a long term vision for transforming training. I also partnered with Engineering and Design to overhaul our product development processes to incorporate continuous improvement and feedback cycles. Show less



Gusto

• Writing and Editing
• 1 - 100 Employee

• Senior Product Manager

  • Sep 2019 - Apr 2022

  Responsible for expanding access to health and financial benefits, I drove growth on Gusto's 401K product and improved gross margin on HSA and FSA products. I also took concepts from 0 to 1; I launched a health insurance product and partner channel that helped win a strategic customer segment. I also incorporated both product and service design into the customer experience, leading a cross-functional rapid experimentation team spanning EPD, Sales, Operations, and Customer Success.



Google

• United States
• Software Development
• 700 & Above Employee

• Senior Product Manager

  • May 2018 - Aug 2019

  Palo Alto, California I researched health use cases for Google Home products, and drove a stealth product on the Google Nest Hub and Google Home mobile app for underserved patients.



Apple

• Indonesia
• Software Development
• 1 - 100 Employee

• Product Manager

  • Sep 2015 - May 2018

  Cupertino, California I managed Apple Store reservations (across both consumer-facing experiences and internal tools) for the Genius Bar, iPhone launch, and in-store workshops, improving customer NPS and wait time.



China Solutions

• China
• Legal Services

• Product Manager

  • Sep 2011 - Mar 2013

  Shanghai, China I led the client services team to deliver legal and operational solutions for foreign direct investment projects in China, and grew service capacity by developing a workflow automation solution.



Aestiva Software, Inc.

• United States
• Software Development

• Account Manager

  • Jul 2008 - Aug 2010

  Torrance, California I managed enterprise SaaS customer relationships across the sale, implementation, and renewal; responsible for expense report and purchase order product lines.