Experience

PorchLight Real Estate Group

• United States
• Real Estate
• 200 - 300 Employee

• Administrative Office Manager

  • May 2019 - Mar 2022

  United States Maintain positive relationships with agents and potential clients, communicated easily, and anticipated their needs. Developed and created marketing references for advertising and home listing. Expanded knowledge for areas lacking, directed clients and agents to specific resources in order to grow new opportunities.



Hearing Care Solutions

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Customer Service Representative

  • Apr 2017 - May 2019

  United States Set up monthly meetings to discuss new updates and products. Trained new employees while communicating expectations for the workplace. Implemented new ideas for the provider service department.



The Dot Corp

• United States
• Printing Services
• 1 - 100 Employee

• Ecommerce Specialist

  • Jan 2011 - Nov 2017

  United States Created website content to advertise, market, and fix problems regarding customer complaints. Reviewed excel sheets, inventory, and basic budget analysis to create an easy workplace. Reported inconsistencies between website and customer calls. Created organizational structures and trainee handbooks. Managed six accounts, spoke with representatives regarding their websites and social media issues. Set up events for vendor product releases, analyzed consumption by consumers.