Teaching Assistant

• Feb 2023 - Present

Product Manager

• Feb 2022 - Present

1. Analyze business requirements to come up with the optimal Process (Workflow) - Features - User experience (UX/UI) for Website and App systems of Thegioiddiong.com, DienmayXanh.com ,... 2. Research, survey and analyze data on user behavior (Quality and Quantitative) to come up with product improvement plans. Google Analytics + Heatmap tracking + Group Survey is a common method used by teams. 3. Collaborate with UI Designer or (better if) you can actively design UI/UX. You will be trained to use the design tool Figma + Design System Library to design according to the team's Styleguide. 4. Work with Business Analyst and Developers team to implement the interface into a complete web/app feature. Write a feature description document (Documentation).

UI/UX Designer Intern

• Nov 2021 - Feb 2022

- Create wireframes, storyboards, user flows, visual designs, and prototypes, as well as write clear documentation, to effectively communicate interaction and design ideas - Implement and follow the design process to make sure we always have the design ready before the development - Play a key role in the visual design of our products and brand identity - Participate in analyzing product requirements and product planning to understand the company products - Collaborate and work across functions including design, product, engineering, and data teams to deliver high-quality products - Conduct UX research to understand the users who are either our customers or internal users. - Present visual designs to peers and stakeholders while clearly communicating design rationale - Work with the marketing team to design marketing & branding materials for marketing campaigns - Conduct experiments to always improve the customer experience for our customer-facing products - Make strategic user-experience decisions related to product functions and features - Support the design team in day-to-day production needs, visual design inspiration

Event Manager

• Sep 2018 - Sep 2021

• Head of the Content Organizing Committee for 9 internal programs and competitions Successful Project: | Business Intelligence Season 4 Workshop & Competition SHOPEE x ITB CLUB attracted 1000+ participants | Workshop "Tat Tan Tat May Tinh" season 4 ASUS x ITB CLUB attracted 300+ participant • Head of Event Department with 11 members. Take responsibility for overall project management and solve problems. • Managed the workflow of members in a team, inspire and encourage new ways of creativity. • Planned execution, built content ideas, set budget, wrote MC scripts and wrote the report after the campaign. • Built social media campaign “Event news” to share posts about Marketing, Brand, Technology for internal department • Established relationships with key stakeholders • Set goal in hiring, training new member in the team