Cameron James
Product Operations Engineer at Skykit- Claim this Profile
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Topline Score
Bio
Matthew Roesler
I had the privilege to have Cameron be the lead support to our organization's technology needs for many years. Cameron is truly something special. It is rare to find someone with the expertise he has but also the ability to understand, listen and communicate the needs of clients with technology experience of all types. Cameron has an amazing way of putting people at ease and he is always a joy to speak with. I've never walked away from a conversation with Cameron that I didn't learn something new and helpful. Cameron's best attribute is he is always thinking several steps ahead; so he isn't just fixing the problem at hand, he is thinking steps ahead and taking action on any other possible issues that could arise in the future. I can speak for my entire organization when I say it was a sad day when I learned Cameron would no longer be leading the team on the other end of our support calls.
Matthew Roesler
I had the privilege to have Cameron be the lead support to our organization's technology needs for many years. Cameron is truly something special. It is rare to find someone with the expertise he has but also the ability to understand, listen and communicate the needs of clients with technology experience of all types. Cameron has an amazing way of putting people at ease and he is always a joy to speak with. I've never walked away from a conversation with Cameron that I didn't learn something new and helpful. Cameron's best attribute is he is always thinking several steps ahead; so he isn't just fixing the problem at hand, he is thinking steps ahead and taking action on any other possible issues that could arise in the future. I can speak for my entire organization when I say it was a sad day when I learned Cameron would no longer be leading the team on the other end of our support calls.
Matthew Roesler
I had the privilege to have Cameron be the lead support to our organization's technology needs for many years. Cameron is truly something special. It is rare to find someone with the expertise he has but also the ability to understand, listen and communicate the needs of clients with technology experience of all types. Cameron has an amazing way of putting people at ease and he is always a joy to speak with. I've never walked away from a conversation with Cameron that I didn't learn something new and helpful. Cameron's best attribute is he is always thinking several steps ahead; so he isn't just fixing the problem at hand, he is thinking steps ahead and taking action on any other possible issues that could arise in the future. I can speak for my entire organization when I say it was a sad day when I learned Cameron would no longer be leading the team on the other end of our support calls.
Matthew Roesler
I had the privilege to have Cameron be the lead support to our organization's technology needs for many years. Cameron is truly something special. It is rare to find someone with the expertise he has but also the ability to understand, listen and communicate the needs of clients with technology experience of all types. Cameron has an amazing way of putting people at ease and he is always a joy to speak with. I've never walked away from a conversation with Cameron that I didn't learn something new and helpful. Cameron's best attribute is he is always thinking several steps ahead; so he isn't just fixing the problem at hand, he is thinking steps ahead and taking action on any other possible issues that could arise in the future. I can speak for my entire organization when I say it was a sad day when I learned Cameron would no longer be leading the team on the other end of our support calls.
Credentials
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CCENT
Cisco -
Comptia A+
CompTIA
Experience
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Skykit
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United States
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Software Development
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1 - 100 Employee
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Product Operations Engineer
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Feb 2019 - Present
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EO Johnson Business Technologies
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Support Center Team Lead
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Jan 2018 - Present
- Manage a team of 5 IT professionals- Ensure client satisfaction with our Managed IT Services- Communicate and coordinate with all departments within our division - Review current processes and procedures and determine how we can improve them
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Senior Systems Administrator
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Apr 2016 - Dec 2017
- Provide IT management services for over 100 different companies- Tackle high level technical issues in networking and server administration- Lead a team of 3 other technicians- Continue to work closely with different departments within our company to provide customers with the service they deserve- Consult clients on best practices and solutions that will better their business and processes
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Field Technician
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Oct 2014 - Apr 2016
- Provide technical onsite and phone support in multiple facets of IT- Worked on projects directly with our clients - Ensured projects were completed in a timely manner and to the clients satisfaction- Noted possible sales opportunities and worked directly with sales team- Enjoyed working face to face with the client and creating new relationships
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Agosto
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Non-profit Organization Management
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1 - 100 Employee
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Technical Support Specialist
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Apr 2014 - Oct 2014
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Corporate Technologies LLC
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United States
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Information Technology & Services
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100 - 200 Employee
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Tier 1 Technician
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Apr 2013 - Apr 2014
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AE Innovative Systems Corporation
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Systems Engineer
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Jan 2009 - Apr 2013
Peform level I and level II support for Electronic Health Records systems including hardware and software. Peform level I and level II support for Electronic Health Records systems including hardware and software.
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Education
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2007 - 2012
Saint Cloud State University
Bachelor's degree, Biological and Biomedical Sciences
Community
