Calvin Zaw

Vice President of Solutions Consulting - APAC at Argent Software
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG
Languages
  • Burmese Native or bilingual proficiency
  • English Professional working proficiency

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5.0

/5.0
/ Based on 2 ratings
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Calvin Win

I highly recommend Calvin in the area of monitoring solutions especially Argent products. I have had the pleasure of working with Calvin in past 10 years while Argent was one of our vendors, and throughout that time, he has consistently demonstrated his expertise and dedication in this field and provided valuable technical advice, proposed solutions and implemented the solutions which meet our organization specific requirements.

Alwyn Ng

Calvin is attentive towards his client's needs and delivers top quality service.

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Credentials

  • Microsoft Certified Professional
    Microsoft

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Vice President of Solutions Consulting - APAC
      • Oct 2022 - Present

      As Vice President of Solutions Consulting - APAC, my primary responsibility is to oversee the Solutions Consulting team in the APAC region. This involves setting the team's strategy, providing guidance and support for team members, and ensuring alignment with the company's goals.In addition, I work closely with sales teams to identify potential clients and develop strategies to win new business. I also develop and deliver presentations to prospective clients to showcase our solutions and value proposition.Collaboration with internal teams is another crucial aspect of my role. I ensure that our solutions are delivered effectively and efficiently by working closely with other teams, such as product development and project management.Finally, I also play a key role in government-related projects in Singapore by collaborating closely with Systems Integrators. By working together, we ensure that our solutions meet the unique requirements and standards of the government sector. Show less

    • Senior Field Engineer
      • Jan 2013 - Oct 2022

      As a Senior Field Engineer, I oversee both the pre-sales and post-sales processes in the APAC and EU regions. My responsibilities include:- Collaborating with clients to gain a thorough understanding of their monitoring needs and designing solutions that meet those needs.- Installing and configuring monitoring tools, troubleshooting any issues that arise, and providing training to clients on how to use the solutions effectively.- Identifying opportunities for improvement in the monitoring solutions and working with the product development team to implement those improvements.- Ensuring that clients receive effective monitoring solutions that meet their needs and contribute to the growth of the monitoring solutions business. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Systems Consultant
      • Apr 2010 - Dec 2012

      As a Senior System Consultant, I am responsible for managing various servers and providing technical support to authorized government sector users. My specific duties include: - Manage Windows 2000/2003/2008 servers. - Manage HP-UX, Solaris, and AIX servers. - Set up servers for new projects. - Prepare documentation. - Present progress reports to customers. - Perform SQL deployment and migration. - Perform Solaris/Unix deployment and migration. - Implement backup solutions. - Administer the HP OpenView monitoring system. - Perform basic SAP requests. - Coordinate and perform DR (Disaster Recovery) exercises for MOF & ELD government agencies. Show less

    • Singapore
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Systems Consultant
      • Mar 2009 - Mar 2010

      As a System Consultant, I am responsible for managing various servers and providing technical support to authorized government sector users. My specific duties include: - Managing Windows 2000/2003/2008 servers, as well as HP-UX, Solaris and AIX servers. - Performing various service requests for Windows and Unix/Linux, including migration, deployment, URL management, and redirection. - Setting up new Windows 2003 and 2008 servers for new projects. - Implementing backup solutions and tape management using various tools such as VERITAS Backup Exec, NetBackup, Norton Ghost, Windows native backup, ARC-serve Backup and Acronis backup. - Attending in-house IT Service Management (ITSM) training provided by NCS, and participating in ITSM meetings related to configuration items (CI) and updating the CMDB accordingly. - Administering VMware systems. Show less

    • Systems Engineer
      • Nov 2008 - Mar 2009

      - Manage Windows 2000/2003 servers - Support end-user for laptop and workstation issue - Manage SQL2000 Database Server - MS Exchange Server 2000 implementation and administration - Implementation of Backup Solutions (Veritas Backup Exec Ver 8 and 12 ) - Monthly and Weekly Windows servers maintenance. - VMware administration - Manage Windows 2000/2003 servers - Support end-user for laptop and workstation issue - Manage SQL2000 Database Server - MS Exchange Server 2000 implementation and administration - Implementation of Backup Solutions (Veritas Backup Exec Ver 8 and 12 ) - Monthly and Weekly Windows servers maintenance. - VMware administration

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Helpdesk Team Lead
      • Oct 2004 - Oct 2008

      - Generate monthly call logs and tickets report for all the agency and for management - Write Incident Report for S1/S2 cases - Monthly meeting with customers and operation team - Attend management meeting at HQ - Review weekly tickets reports and follow up for root causes - Supervise Helpdesk operators to ensure smooth operation - Cross-helpdesk training with other agencies under HP - Plan monthly staff scheduler - Generate monthly call logs and tickets report for all the agency and for management - Write Incident Report for S1/S2 cases - Monthly meeting with customers and operation team - Attend management meeting at HQ - Review weekly tickets reports and follow up for root causes - Supervise Helpdesk operators to ensure smooth operation - Cross-helpdesk training with other agencies under HP - Plan monthly staff scheduler

    • IT Executive
      • Oct 2003 - Oct 2004

      - Network administration - Backup administration - Implement Disaster Recovery plan - Conduct new user application training - Assist in implementing company website with asp.net - Extensive and diversified hands-on experience in design data tables, views and stored procedures - Experience in analytical report conceptual design planning and report writing - Create user manual and conduct in-house training - Network administration - Backup administration - Implement Disaster Recovery plan - Conduct new user application training - Assist in implementing company website with asp.net - Extensive and diversified hands-on experience in design data tables, views and stored procedures - Experience in analytical report conceptual design planning and report writing - Create user manual and conduct in-house training

Education

  • The University of Newcastle, Australia
    Bachelor's degree, Information Technology
    2009 - 2012
  • Temasek Polytechnic
    Diploma, Information Communication
    2000 - 2003

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