Information and Data Manager

• Jul 2019 - Present

SAP Cloud Migration Project Manager (Contractor)

• Feb 2018 - Nov 2018

• Manage SAP Cloud Migration projects for BP IT Services. Coordinate internal resources and third parties/vendors for the flawless execution of project activities. Manage project resources, timelines, risks, as well as internal/external stakeholders. • Successfully led the migration of BP’s Retail SAP ECC & BW systems from On-Premise Data Center to Amazon AWS in 2018. BP’s Retail SAP Systems successfully went live on AWS during October 2018, and project officially completed within budget ~USD2 million.

IT Solutions and Data Architect (Contractor)

• Jun 2017 - Dec 2017

- Reponsible for the architecture design and implementation of the Japanese Language Proficiency Test Online Registration, Test Management and E-Payment system - System was developed in ASP.NET Frontend & SQL Server DB backend hosted on Cloud, with Bank Direct-debit & Credit Card Payment integration via E-Payment Gateway (iPay88) - Reponsible for the architecture design and implementation of the Japanese Language Proficiency Test Online Registration, Test Management and E-Payment system - System was developed in ASP.NET Frontend & SQL Server DB backend hosted on Cloud, with Bank Direct-debit & Credit Card Payment integration via E-Payment Gateway (iPay88)

ERP & Integration Technical Operations Lead

• Jan 2016 - Mar 2017

• Technical leadership role with direct reports across Asia, Europe and US, plus management of external IT Service Providers (i.e. T-Systems, Wipro, IBM & Accenture). • Accountable for the End-to-end IT Infrastructure and Application Service Delivery Operations for Shell ERP & Integration Services portfolio.• Held the Project Lead role that coordinates the Shell Amsterdam Data Center Migration Program for the for the Integration Services scope from April till October 2016. The migration scope involves over 50 business critical systems (i.e. SSIS, FileMover and Biztalk Windows servers), which resulted in hundreds of thousand savings on Data Center hosting costs/year.• Held Technical Lead role on the Batch-Job Scheduling Optimization Project for the Shell Downstream scope between January till June 2016, which resulted in the reduction of thousands of Control-M task execution/month, and >30% savings in workload scheduling costs.• Held the Technical Lead role for the migration of ERP Batch-Jobs and Middleware Interfaces under the Shell BW HANA Migration Project between November 2015 till April 2016, which brought significant performance improvement and faster turnaround time to complete Month-end and Quarter-end closing.• Led the Database Security Baseline Assessment for the Integration Services portfolio in 2016, and subsequently the implementation of Security Hardening measures in order to comply with Shell’s New Security Baseline policies• Participated in the implementation of SAP Support Pack upgrade for Shell’s Global SAP Landscape, and helped coordinated interface testing during Integration & Acceptance Testing, as well as coordinated Interface Ramp-down, Ramp-Up and Hypercare activities during Production Cutover

Integration Services Operate Landscape Manager

• Apr 2012 - Dec 2015

• Operate Business Service Level Agreement criteria for the Shell Integration Services portfolio, which includes >20,000 ERP batch-processing jobs and >5000 Middleware integration solutions developed with MS Biztalk, SSIS & SSRS, INFORMATICA, as well as Vandyke FileMover technologies.• Led the transition of Application Support Services for Shell Integration Services Portfolio to new IT Service Provider (i.e. IBM to Wipro) between April till September 2015. The transition to new IT supplier resulted in improved service delivery performance and up to 50% savings in Managed Service cost for Shell.• Led the SSIS Landscape Virtualization Project for Shell in 2014, and managed the migration of the SSIS landscape from physical hardware into virtual servers using VMware P2V migration. The project resulted in >USD100 thousand savings/year in hosting costs, shortened the turn-around time during DR failover to <1 hour, and enables the capability to dynamically adjust capacity to meet changing workload demands.• Oversaw the setting up of the next generation SSIS2012 Landscape for Shell in 2015, and subsequently managed the migration of >5000 ETL interface solutions from the legacy SSIS2005 onto the new Landscape via agile change management approach.• Led the Storage Cost Improvement initiative through cleaning-up file systems storage, as well as DB storage for SSIS, DHT and DDF SQL Server Databases, and subsequently migrate the underlying storage into smaller mount points. The initiative resulted in tens of thousands of savings on storage consumption cost.

Integration Specialist

• Feb 2010 - Mar 2012

• Subject Matter Expert role for Shell’s Integration Services portfolio, and accountable for the Integration Services Landscapes and Middleware Interface Solutions.• Responsible for the on-boarding of new integration solutions and transition-to-support activities to ensure new integration solutions (i.e. Biztalk, SSIS, Informatica) are implemented successfully and support processes well understood by difference IT & business stakeholders.• Member of the Shell’s Integration Architecture Board by contributing to the on-going development of Shell’s Integration Architecture Roadmap, Integration Patterns and Knowledgebase.• Successfully led the DR Failover of the SSIS Production Landscape in 2011, and restored business operations by reconnecting all inbound/outbound data flows towards the new SSIS Landscape

IT Outsourcing Account Service Delivery Lead

• Jan 2008 - Jan 2010

• Responsible for End-to-End IT Managed Service Delivery Operations for HP’s enterprise customers (e.g. Uniliver, General Motors, Nokia, Ericsson, Yellow Pages UK, BEKART). Each customer account has application and infrastructure portfolio spanning multiple data center locations and over USD100M contract value.• Manage IT Transformation work and successfully on-board new clients into HP Global Data Centers, and ensures IT Service Delivery Operations (i.e. Incident, Problem, Change/Release, Configuration & Security Management) meet or exceed Service Level objectives and contractual obligations.

Database Technology Lead

• Feb 2007 - Dec 2007

• Led 24x7 shift operations for Database Delivery Team across HP Global Delivery Centers.• Team management responsibilities of >20 DBAs responsible for incident, problem and change management of hundreds of MS SQL Server, IBM DB2 and Oracle databases across HP’s IT Outsourcing customers

Application Team Manager

• Jan 2006 - Jan 2007

• Responsible for application development, project management and IT/IS procurement activities. • Led application development and support team that’s responsible for application development, implementation and on-going support of APIIT’s Smart School and University College’s application portfolio.• Lead Solution Architect for APIIT’s Global Integrated College Management, Smart School Management Systems, Parents/Students/Teacher Portal, E-Purse and Smart Card attendance systems.• Successfully led the organization in achieving ISO9001 and CMMI quality certifications and external audits.

Systems Executive

• Jan 1998 - Dec 2005

- Assist the Senior Management in planning, provisioning and implementing strategic IT/IS solutions for the organization as well as overseas centers.- Developing and maintaining a secure and reliable access to IT/IS systems for the organization, such as Student Registration Systems, Student Web Portals, Accounting Systems, etc.- Oversee and supervise in the areas of customer and internal staff helpdesk support- Act as SQL Server, Oracle and FoxPro DBA and Subject Matter Expert- Responsible for planning and conducting systems implementation and trainings for all user levels- Sourcing and liaising with external vendors for IT/IS procurement, as well as systems implementation and integration.