Experience

AIA Singapore

• Singapore
• Insurance
• 700 & Above Employee

• Financial Services Consultant

  • Oct 2021 - Present



Jumbo Seafood Restaurant

• United States
• Food & Beverages
• 1 - 100 Employee

• Management Associate

  • Nov 2018 - May 2021

  Job Description (Service) -To ensure guest expectations are met by providing efficient and professional service. -To lead by example, by demonstrating exemplary professionalism. -To resolve any potential service failure issues. -To liaise with the kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation (Management) - To maintain high standards in customer service through direct supervision. -To ensure that all SOPs are adhered to and carried out in detail. - To recommend improvements to the manager or management where appropriate. -To Conduct Roll Call after reading the daily log book and given instructions by His/Her superior. -To attend to guests need and complaints promptly and politely. -To ensure that the restaurant is adequately staffed during swift and to notify manger of any shortage. -To attend meeting and briefing especially in the absence of the superior. -To ensure that all the requisitions for the week are duly delivered and stored in the appropriate store. To participate in stock taking of store, linen and operating equipment as directed by superior. To effectively plan daily roster according to outlet reservation. System Involved : Chope System Hero POS System Innisfree System Training Involved: Wine Training HACCP & Food Safety Training 5S training Food Allergic and handling training TTT Training Chope: Guide to managing Pre-Order Campaigns SG Clean MA Training Management Associate (MA) Trainee (10/11/18 - 03/01/19) Waiter (04/01/19 - 15/03/19) Senior Waiter (16/03/19 - 30/05/19) Assistant Captain (31/05/19 - 01/07/19) Captain (02/07/19 -18/09/19) Senior Captain (19/09/19 - 04/11/19) Assistant Supervisor (05/11/19 - 15/07/20) Supervisor (05/11/19 - 15/07/20) Senior Supervisor (16/07/20 - 03/12/20) Assistant Manager (on progress) Show less



Metis Consulting Sdn Bhd

• Malaysia
• Staffing and Recruiting
• 1 - 100 Employee

• Recruitment Consultant

  • Oct 2017 - Nov 2018

  Company background: Formerly known as Monroe Consulting Group, the company started as an executive search firm in 2006. With 20-year experience in HR operations and consulting in various industries, the company has decided to re-brand itself as METIS CONSULTING in June 2011, offering new businesses in e-learning and human capital consultancy solutions. Job description - Source, screen, interview, select and manage candidates effectively (end-to-end recruitment) - Schedule for client interview - Complete clients & candidates records promptly and accurately - Meet or exceed monthly sales/ gross profit targets - Follow up with clients request - Business development - Serve clients, identify their needs and provide feedback on success of filling jobs - Key account management - Build clients loyalty and promotes company brand image Managed mid manager to director role Involved in multiple industries which are 1. Civil Construction engineering 2. Property Developer 3. Information Technology 4. Retails 5. Manufacturing 6. Banking 7. Agricultural/Plantation 8. Food and beverage 9. Transportation and logistic 10. Healthcare / Medical *Reason of Leaving : Back into Hospitality industry Show less



Grand Millennium Kuala Lumpur

• Malaysia
• Hospitality
• 100 - 200 Employee

• Sales Trainee

  • Jan 2017 - Apr 2017

  Internship in sales department for 4 months (Corporate sales , event sales and Wholesales) Involved in Preparing proposal , contract and Admin Involved in Telemarketing Followed the sales manager for Sales call (Sales visit) Involved in Wedding event that based in Midvalley (Promoting company package to the client) Reason for leaving *Degree Internship ended on 28 April 2017 Internship in sales department for 4 months (Corporate sales , event sales and Wholesales) Involved in Preparing proposal , contract and Admin Involved in Telemarketing Followed the sales manager for Sales call (Sales visit) Involved in Wedding event that based in Midvalley (Promoting company package to the client) Reason for leaving *Degree Internship ended on 28 April 2017



The Andaman, a Luxury Collection Resort, Langkawi

• Malaysia
• Hospitality
• 1 - 100 Employee

• F&B Trainee( Banquet and Beverage Team) , Housekeeping Trainee

  • Dec 2014 - Apr 2015

  F&B and Housekeeping Trainee F&B trainee for 3 months Involved in Bartender, Barista and Banqueting Involved in Tan Sri Muhyiddin Event (Achievement : only 2 banqueting staffs and 5 trainee managed 300 peoples on the event) Involved in 7 days 6 nights Abbott Event Capable to managed the Bar alone (understanding the recipe and the operation of theBar) Housekeeping trainee for 1 month Understand the housekeeping procedure (PR , room attendence and Laundry) Reason for leaving *Diploma Internship ended on 16 April 2014 Show less



Marinis on 57

• 1 - 100 Employee

• Banquet Server

  • Mar 2015 - Mar 2015

  Given a chance to expose into the world wide Laureus World Sports Awards on the 26th March 2014, Had the experience to work for Marinis 57 Given a chance to expose into the world wide Laureus World Sports Awards on the 26th March 2014, Had the experience to work for Marinis 57



Chatime Malaysia Sdn Bhd

• Cheras , Selangor

• Barista

  • Dec 2012 - Feb 2013

  Job experience : • Experienced in food and beverages industry that deals with large amount of customers especially on weekend and public holiday. • Serve hot and cold beverages (Teas, Coffee, Espresso drinks) and brew tea. • Understand the SOP of the preparing the beverage until serving the Beverage to the customers. • Suggest our menu items to our customers. • Maintain cleanliness at serving areas. • Clean and sanitise work areas/machines/equipment. • Make sure everything is properly functioning. • Able to treat our customers with courtesy and respect. • Executing quality store openings and closings, following all necessary procedures, including adherence to safety and security guidelines. Reason For Leaving *Further study for Diploma In Hospitality Management Show less