Calvert Matthews

Community Program Coordinator at Baptist Health South Florida
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Contact Information
us****@****om
(386) 825-5501
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Credentials

  • CompTIA Project+
    CompTIA
    Jul, 2016
    - Oct, 2024
  • Basic Life Support (BLS)
    American Heart Association

Experience

  • Baptist Health
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Community Program Coordinator
      • Jun 2018 - Present

      • Coordinated, developed and executed community programs and events which included securing clinical speakers, securing venues, marketing the programs and was the main point person between the speakers, the community and marketing.• Collaborated with leaders from marketing and public/community relations to coordinate and execute health fairs and promotional events which included securing exhibitors, securing rentals, securing volunteers and was the main point person during the events.• Developed and created processes and forms for new outpatient facility’s resource center use which include room request summations, scheduling times and AV media management. ◊Advance administrative support ◊Reports with deadlines ◊Multiple projects◊ Relationship and team building

    • Administrative Partner
      • Oct 2007 - Jun 2018

      • Developed a physician notification system that prioritized overnight consultation calls which in turn improved physician satisfaction without sacrificing the quality of patient care.• Improved the communication between room control and nursing units by encouraging Throughput Committee to commission a text message system for hospital administrative partners.• Established the use of flags while assembling and maintaining patient charts to ensure completion of forms that need the appropriate signatures and dates from physicians and other key healthcare staff. • Scheduled night shift administrative partners and telemetry monitor technicians to ensure coverage and reduce overtime.◊Administrative support◊ Timely responses to request & questions◊Frontline ambassador in customer service◊

    • Security Professional
      • Feb 2007 - Oct 2007

      • Provided counsel and helped execute the relocation of Homestead Hospital from its previous location to its current facility ensuring organization and safety for the transportation of patients and equipment.◊Document all security incidences ◊Maintain daily logs ◊Monitor and respond to human/structural risk◊

  • Psychological & Counseling Associates
    • Huntsville, Alabama
    • Office Assistant
      • Feb 2004 - Aug 2006

      • Assisted owner with marketing strategies & attended networking events ala chamber of commerce meetings • Innovated the appointment confirmation process by digitizing records and creating Excel worksheets. ◊Promotions ◊ Reception ◊ Administrative duties ◊Patient file maintenance◊ Inventory maintenance◊ • Assisted owner with marketing strategies & attended networking events ala chamber of commerce meetings • Innovated the appointment confirmation process by digitizing records and creating Excel worksheets. ◊Promotions ◊ Reception ◊ Administrative duties ◊Patient file maintenance◊ Inventory maintenance◊

  • TracFone Wireless, Inc.
    • United States
    • Telecommunications
    • 500 - 600 Employee
    • Tier 1 Technical Support
      • Apr 2003 - Nov 2003

      • Developed active listening skills which improved personally the ability to resolve user inquiries regarding computer software or hardware operation problems. ◊Helpdesk for all employees ◊ Monitor telecommunication systems◊ Alert appropriate IT admins of issues◊ • Developed active listening skills which improved personally the ability to resolve user inquiries regarding computer software or hardware operation problems. ◊Helpdesk for all employees ◊ Monitor telecommunication systems◊ Alert appropriate IT admins of issues◊

  • Assurant
    • United States
    • Insurance
    • 700 & Above Employee
    • Customer Retention
      • Aug 2000 - Nov 2001

      • Earned monthly bonuses consistently by exceeding company standards for retaining unsatisfied customers. ◊Marketed income protection & credit card insurance ◊ Performed up sales ◊Quality assured communication◊ • Earned monthly bonuses consistently by exceeding company standards for retaining unsatisfied customers. ◊Marketed income protection & credit card insurance ◊ Performed up sales ◊Quality assured communication◊

Education

  • Western Governors University
    Bachelor's degree, Business Administration and Management, General
    2014 - 2017
  • OAKWOOD ADVENTIST ACADEMY
    High School Diploma
    1994 - 1997

Community

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